Administrative Coordinator-GTS - Crawford & Company

Position Summary:

Under direct supervision, the Administrative Coordinator provides administrative assistance and performs administrative related functions in conjunction with other GTS personnel in the maintenance of daily activities. Ensures that daily administrative support functions are carried out effectively; provides support services for business unit employees.

• Acts as a team lead; organizes support staff functions and coordinates workflow
• Checks, verifies and analyzes work of staff.
• Develops reports and performs system queries as requested
• Evaluates workflow processes to insure compliance with Business Unit best practices and modifies for compliance and efficiency
• Administers inventory control system for supplies
• Manages filing, storage and retention functions
• Maintains equipment inventory and maintenance records; recommends acquisition or disposition of furniture and equipment from the fixed asset list
• Organizes agenda and materials for staff meetings.
• Maintains fleet records for the business unit and works with the fleet department as a liaison
• Assists with the supervision and/or implementation of systems input and software/database management
• Responds to customer/client requests, escalating when necessary
• Supports the creation of new claims assignments in appropriate systems
• Supports Business Unit reporting requirements
• Performs general administrative duties necessary to accomplish daily operational activities
• Serves as a liaison between operations and corporate headquarters departments to provide direction for answering questions and solving problems
• Participates in special projects or performs duties in other areas as requested
• Upholds the Crawford Code of Business Conduct at all times

• High school graduate or the equivalent combination of education and experience.
• A minimum of five years of experience providing administrative support to management. Strong attention to detail with the ability to multitask.
• Intermediate Word and Excel Software Skills.
• Basic PowerPoint Software Skills.
• Alphabetical and numerical filing ability.
• Standard business machines.
• Accurate typing or keyboarding skills.
• Good verbal and written communication skills.
• Ability to coordinate work flow of other clerical employees
• Frequent interaction with corporate headquarters personnel and some contact with clients or claimants concerning routine reporting or exchange of information requiring little or no interpretation.
• Must complete continuing education requirements as outlined by Crawford Educational Services.

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. 

• Our total compensation plans provide each of our employees with far more than just a great salary
• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

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