Administrative Coordinator - CAIR LA

Administrative Coordinator

Work Location: Anaheim, CA.

Term: Full-time, occasional evening and weekends required

Position Status: Non-Exempt (Temporary for one year from the start date)

Pay Range: $20.00 - $25.00 an hour, commensurate with experience.

Reports to: Immigrants' Rights Senior Managing Attorney

Generous Benefits: 100% employer-paid medical and dental insurance for employees & dependents, 3% employer-matched retirement plan, 12 vacation days, 10 sick days and 12 holidays, hybrid work schedule utilized temporarily.

Requirements: Access to reliable transportation.

About Us: Join the largest American Muslim civil rights organization at the frontlines in protecting the rights of free speech, to freely practice one's faith, to pursue employment opportunities without harassment, and to live as an active and engaged American without reprisal. The Council on American-Islamic Relations, California (CAIR-CA) is a nonprofit 501(c)(3), grassroots civil rights and advocacy group. We recognize that our employees are passionate, and talented and are our most valuable resource. With such an important vision to be a leading advocate for justice and mutual understanding, our diverse workforce stands together to demonstrate our values for everyone who chooses to join the efforts.

About the Role: CAIR-CA provides legal immigration services to refugees, asylum seekers, and the diverse immigrant community in California, The IRC Administrative Coordinator will report to the Immigrants' Rights Senior Managing Attorney and is primarily responsible for ensuring the smooth operation of the department and effective case management. The IRC Administrative Coordinator supports the Immigrants' Rights Center team by handling daily administrative tasks, and non-legal client communications.

DUTIES AND RESPONSIBILITIES

• Assist with responding to incoming communications including answering phone calls, maintaining the department's voicemail box and email inbox, and properly following up with intakes received online.
• Directing incoming communications to appropriate staff as needed.
• Conducting initial legal intakes and following up with clients and potential clients via phone, email, and text.
• Drafting and sending out client correspondence, including retainers, referrals, and closing letters.
• Mailing outgoing correspondence.
• Assist with organizing and maintaining all department documents including scanning, uploading, and filing physical and electronic copies.
• Supporting grant deliverables including timely collecting and reporting data and statistics as required by grant reports.
• Help update client data in the case management system, electronic files, and physical file.
• Supporting staff with legal services such as filling out immigration forms, collecting supporting documents, and assisting with various immigration applications.
• Providing translation and interpretation assistance as needed.
• Providing support with the onboarding of new department hires, clerks, and interns and organizing onboarding schedules and training.
• Assisting with organizing immigration events, clinics, forums, and outreach efforts.
• Assisting with calendaring and scheduling internal and external meetings.
• Providing additional support to immigration staff with administrative tasks as needed.
• All CAIR staff are required to help with fundraising efforts as required.
• CAIR staff may be required to attend some weekend or weekday evening events.

REQUIRED QUALIFICATIONS

• At least one year of experience in operations or administrative coordination.
• At least one year of experience in immigration services is preferred.
• Knowledge and exposure of legal services at a nonprofit or private firm that provides immigration services is preferred.
• Experience with data entry and grant report is preferred.
• Conversational proficiency in one of the following languages: Arabic, Farsi/Dari, Pashto, Urdu or Spanish is preferred.
• Experience working with nonprofit organizations and the Muslim community is preferred.
• Experience working with the American Muslim community and/or working with people from diverse cultural and socio-economic backgrounds and/or non-profit organizations preferred.
• Working knowledge of Microsoft Office Suite.
• Superb organizational and time management skills, with a strong attention to detail.
• Excellent verbal and written communication skills.
• Professional integrity and ability to maintain the confidentiality of sensitive data.
• Strong organizational skills, detail-oriented, ability to multi-task, and meet deadlines.
• Ability to work independently, be flexible, and work well under pressure in a fast-paced team environment.
• Ability to interface with community members, clients, and potential clients with a high degree of professionalism and care.
• Personal accountability and ability to take the initiative and direction.
• Access to a working vehicle and the ability to drive throughout the Greater Los Angeles Area.
• A strong commitment to civil rights and CAIR's mission.

TO APPLY

Please upload your (1) resume and (2) an optional cover letter.

CAIR-CA is an equal-opportunity employer and adheres to all federal, state, and local laws prohibiting employment discrimination.