Administrative Clerk - Smile Brands

Overview:

Smile Brands is a dominant player in the dental space and we are seeking an Administrative Clerk to join our team in San Antonio, TX. This person will provide support to our dental offices by working Refund Requests, sending pre-authorizations to offices, resetting website logins and other administrative duties. This position will require constant communication with insurance company representatives, our dental practices, and Smile Brands patients. 

Schedule (days/hours):Monday - Friday Responsibilities:

• Data entry of payment transfers into patient accounts
• Reviewing accounts and approving/processing patient and insurance refunds
• Balancing refunds processed previous day
• Responding to the Accounting Team on discrepancies
• Data entry of pre-authorization approvals/denials
• Monitoring email inboxes, and replying to and providing offices with website auth codes
• Resetting passwords for dental websites and updating shared portal
• Creating new logins for websites we do not have access to
• Helping Offices with refund or transfer related questions

Qualifications:

• 1 year of experience in a similar admin role or experience reviewing claims
• Excellent written and oral communication skills, that aligns with our G3 (Greeting, Guiding & Gratitude) culture
• Experienced in utilizing Microsoft Applications, and skilled at navigating various software platforms and programs
• Detail oriented, and can prioritize tasks and duties
• 10-key touch typing and data entry experience 

 

Preferred Qualifications:

• Experince in Cusomer Service, Retail, Sales, etc. 

Compensation:$16.00 - $16.50 per hour About:

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

 

Smile Brands supports over 650 affiliated dental practices across 30 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

 

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com