Administrative Clerk IV - University of New Haven
West Haven, CT 06516
About the Job
UNIVERSITY OF NEW HAVEN
2024 Position Description
Clerical Unit
The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S. News & World Report for academic excellence. Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of nearly 10,000 students from across the globe.
DEPARTMENT: Office of the University Registrar
OFFICIAL TITLE: Administrative Clerk IV
LEVEL: E
SUPERVISION RECEIVED: Associate Registrar for Operations and Scheduling
GENERAL STATEMENT OF DUTIES:
Perform complex, time sensitive, administrative and general clerical work, in addition to specialized clerical and administrative assignments that are unique to the assigned department
ESSENTIAL DUTIES:
- Receive, classify and process time sensitive information such as student records, faculty schedules changes and assignments, purchase orders, invoices, correspondence, reports, and catalogues for filing
- Update and maintain information in EMS, Acalog, ERP, (Banner, Datatel, etc.) and other systems associated with the department
- Gather information needed to process university forms by interfacing with administrative offices, students, parents and faculty.
- Make appropriate decisions based on information gathered from administrators, students and faculty when answering UNH email`
- Compose general correspondence and emails to students/faculty/staff and outside agencies
- Make appointments and maintain schedules are required by respective departments
- Data entry and retrieval in ERP system and other systems
- Gather and collate statistical information for departmental reports.
- Develops and maintains filing systems as needed
- Develop and maintain vendor lists and appropriate data bases
- Answer phones and greets visitors
- Typing, Photo Copying, Faxing, and Scanning
- Maintain departmental schedules
- Operate office equipment
- Open, sort and distribute mail
- Inventory office supplies
- Prepare requisitions for materials and supplies
- Specific job duties will be developed by the hiring department
SECONDARY DUTIES: As assigned by supervisor
EDUCATIONAL REQUIREMENTS: High school degree required
QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES:
- A minimum of three (3) years of clerical office experience with data entry experience, preferably in a higher education environment
- Ability to type with accuracy
- Knowledge and skills in Microsoft Word, Excel and Outlook and an ERP system (i.e. Banner, Datatel, etc.)
- Strong interpersonal and customer service skills; ability to maintain a positive attitude and approachable demeanor when dealing with administrative staff, faculty, students, preferred vendors and the public
- Ability to work independently as well as a member of a team and adhere to deadlines
- Ability to communicate in a professional, clear and concise manner both verbally and in writing
- Ability to work in a collaborative manner with peers and colleagues
- Basic math skills
- Ability to operate office equipment and to adapt to new data processing skills,
- Professional appearance and demeanor
- Ability to maintain strict confidentiality of sensitive and private information.
Disclaimer: The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through the individual hiring departments. Duties may vary from incumbent to incumbent in this job title.
*The University of New Haven is not a qualifying E-Verify employer and its use of E-Verify is limited to specific government projects. For that reason, candidates with STEP OPT authorization cannot be considered for employment.