Administrative Associate II - Blood Donor Center (Onsite) - Boston Children's Hospital

This position is 100% onsite @ 333 Longwood Ave, Boston. 

The required schedule is as follows:

• Tuesday, Wednesday, and Thursday 10:30am-7pm
• Friday 8:30am-5pm
• Rotating weekends.

The Administrative Associate II will be responsible for: 

• Welcoming and registering volunteer donors to the Blood Donor Center. Updating demographic information and creating records for donor visits.
• Answering, screening and routing calls and emails from blood donors. Provides routine and/or standardized information within scope of knowledge and authority. Drafts responses to routine correspondence.
• Maintaining departmental files, records and databases. Enters information from source documents into databases and/or spreadsheets, compiling, printing and distributing reports, mailing labels and other information as needed.
• Monitoring and maintaining office equipment and supply inventory. Reorders supplies and requests equipment repair services. Receives and reconciles supply orders and invoices, identifying and resolving delays, billing errors or discrepancies. Communicates with hospital support service departments to request needed services.
• Preparing, routing and tracking routine administrative forms and documents. Routes materials for required authorizations and monitors receipt by final destination. Communicates with other hospital departments to resolve delays and errors.
• Performing routine clerical duties, such as opening and sorting mail, delivering and retrieving patient records, photocopying materials and sorting, collating and distributing documents.
• Providing positive and effective customer service that supports departmental and hospital operations

 To qualify, you must have: 

• Work requires a high school level of educational development.
• Work requires the analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations vary.
• Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.

Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.