Administrative Assistant, Work Life Services - ComPsych Corporation

About ComPsych:

ComPsych^® Corporation is the world’s largest provider of mental health services and GuidanceResources^® for life. Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 78,000 organizations and 163 million individuals across 200 countries. Under our GuidanceResources^® brand, our personalized and fully integrated programs include behavioral health, absence management, and wellness journeys, which empower employees to lead healthier and more productive lives, while driving organizational excellence. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health needs.

Job Summary:

Major stressors in our lives often coincide with significant milestones: having children, caring for an aging parent, beginning college, getting married, moving and more. Our Work-Life customers receive unlimited assistance with child care, adoption, education, elder care, health care, pet care, and personal convenience needs.

 

The Work-Life Administrative Assistant has an integral role in streamlining department workflow and coordinating key deliverables for the Director.

 

Primary Responsibilities:

• Calculate weekly and monthly productivity numbers.
•  Prepare quarterly reports, including researcher audit scores, and yearly statistics.
• Prepare and ship comprehensive referral packets in a thorough manner following the ComPsych and Work-Life branding and quality standards for all remote employees as needed. Includes Welcome Packet, giveaway items and resource guide mailings for Onsite Team.
• Create monthly utilization trend analytics as well as industry type trends for director to present at sales and account services meetings, including Excel pie charts.
• Track all Work-Life case and kit supplies and order new supplies when necessary while maintaining budget allowance. Track kits delivered for reporting purposes. Calculate kit costs for shipping purposes.
• Place Creative Services and outside vendor requests while maintaining budget allowance.
• Order office supplies and track expenses for the Onsite Team.
• Assist Work-Life Team Lead with kit management.
• Update, prepare and maintain sample requests for sales department and Work-Life samples
• Proof read documents for the Work-Life and Onsite teams.
• Complete special projects as necessary or requested by Director including Excel bar charts.
• Provide basic office overviews for new hires as needed.
• Maintain time off calendar and team lists for Work-Life and Onsite departments.
•  Work independently as well as foster a team environment by providing assistance when needed
• Review tracking logs and billing statements for contracted providers. Calculate and submit payment forms to Accounting.
• Prepare monthly utilization reports for the Onsite team using Excel or Adobe PDF.
• Send payment set up forms for Onsite Providers to Accounting.
• Submit JIRA requests to change format of Work-Life reports as necessary.
• Perform other duties as assigned

 

 

Job Qualifications:

• BS/BA Required
• Proficient with Microsoft Office Suite
• Proficient with Adobe
• Administrative experience preferred

Benefits and Perks:

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• The pay rate for this position starts at $19.23/hr

 

EEO

 

ComPsych celebrates diversity and is an equal opportunity employer.  All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.