Administrative Assistant - PathPoint

PathPoint is excited to welcome a full-time Administrative Assistant to join our Kids & Family Together division in Ventura, CA. In this role, you will be the helping hand that ensures the Ventura based Support Programs are running smoothly day to day. These programs provide a variety of support services to children and adults. We are looking for someone who is bilingual (English/Spanish), caring and kind, has good communication skills, and can navigate computer software well.

About PathPoint: PathPoint is a nonprofit dedicated to helping people flourish. We partner with children, adults, and families to foster hope, build life skills, access support systems, and form meaningful relationships. We serve communities across Kern, Los Angeles, San Luis Obispo, Santa Barbara, and Ventura counties.

Schedule: Monday-Friday, with flexible 8-hour shift that falls between 8:00 and 5:30.

Compensation: Starting pay is $22.00 per hour, and the pay range for this position is $21.00 to $24.00 per hour. The pay range is subject to change based on various factors.

Why Work at PathPoint:

• Culture of kindness, compassion and respect.
• Opportunity to make a difference in your community every day.
• Wellness time off is awarded after 60 days and on the 1st and 2nd anniversaries for regularly scheduled employees.
• Medical, dental, and vision insurance, plus flexible spending accounts.
• Paid vacation and 10 holidays.
• 403(b) retirement savings plan with company match from 2nd anniversary.
• Other perks like wellness programs and referral bonuses.

What You'll Do:

• Enter new referrals and update client information in a database.
• Open new client profiles and create program enrollments as needed.
• Assist the program manager in assigning caregivers to peer partners and educators.
• Triage Human Services Agency emails for caregiver and placement updates.
• Respond to support programs inquiries via phone or email.
• Conduct phone intakes and provide resources and referrals to caregivers.
• Provide administrative support to various programs within the department.
• Assist with Spanish speaking clients by making reminder calls and helping with survey completion.
• Send Zoom invites and act as a moderator over Zoom as needed.
• Help with filing and running quarterly reports.

What We're Looking For:

• Must be bilingual (English/Spanish).
• Proficiency in Word, Excel, and Outlook; familiarity with databases.
• Associate's degree at minimum and some experience in a related field.
• Proficiency in Word, Excel, and Outlook; familiarity with databases.
• Excellent customer service skills.
• Good written and oral communication.
• Must have a valid driver's license with satisfactory driving record.
• Culturally aware, acknowledges diverse employee backgrounds, possesses skills to collaborate across cultures, and avoids biased assumptions based on cultural differences.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and we offer reasonable accommodations to support successful employment to those with disabilities.