Administrative Assistant - Resicon, LLC

Administrative Assistant

Resicon, LLC is an electrical contractor and heating, ventilation, and air conditioning (HVAC) company with very high standards and ethics, which have aided us in obtaining the work we have done with various government agencies. Our team specializes in offering energy-efficiency upgrades and solutions for homes and businesses. Our projects range from small single-family jobs to large multifamily or commercial work.

At Resicon, we are committed to both private customers and public programs, aiming to help every customer achieve better comfort, health, and money savings-while also benefiting the environment. To learn more please visit our website at: https://www.resiconllc.com/company/.

We are seeking a highly motivated Administrative Assistant to join our team! You will provide high-level administrative support for our company!

Work Hours: 7:30 am 5:30 pm Monday to Friday (Weekends, Overtime and Evenings on occasion)

Pay Scale: $23.00/hr to $29.00/hr - Depending on Experience

Benefits:

• Medical, dental, and vision insurance
• Paid vacation and sick days
• Paid holidays
• 401(k) with company match
• Career advancement opportunities

Responsibilities:

• Answer all incoming calls in a friendly manner and route to appropriate personnel.
• Maintain the reception area in a neat and orderly fashion to include visitor reading materials.
• Maintain the schedule of Service techs and dispatch the technicians as service calls are completed.
• Engage with clients in a friendly and professional manner while actively listening to their concerns.
• Prepare the invoices and timecards for processing
• Greet visitors; arrange conference calls and meetings and manage office supplies.
• Maintain/enter customer data into the system.
• Schedule permit inspections with customers and maintain up to date permit status
• Apply for electrical, mechanical, and other permits as required
• Check in orders from vendors when necessary.
• Other duties as assigned

Required Qualifications:

• Advanced customer service and organizational skills.
• Professional phone skills
• Ability to work independently and be a self-starter
• Geographical knowledge of sales area or map reading skills
• Advanced level skills using Microsoft Office products
• Ability to prioritize and multitask
• Strong attention to detail
• Organized

Desired Qualifications:

• Previous experience as a scheduler, dispatcher, or office coordinator
• Previous experience using QuickBooks is a plus
• College Diploma or equivalent experience
• Previous experience using Service Titan is a plus