Administrative Assistant to Racquet Sports - Greensboro Country Club

III. JOB SUMMARY: This person is full time and will work closely with the Racquet Sports Director and Pro-Shop Manager. They will manage the scheduling of all part-time front desk staff, answering phones, responding to e-mails, assisting members, maintaining an accurate accounting of Pro-Shop merchandise and office supply inventory, billing, daily transaction reporting, etc.... It is a very "front-facing" position and requires fantastic communication skills and a consistently happy, positive, welcoming demeanor. The hours required for the position are 8:30 a.m. to 3:30 p.m. Monday thru Friday during the school year, and 7:30 a.m. - 3:30 p.m. during the summer months. This team member will split their time between our two locations in Greensboro: Irving Park & Carlson Farms.

IV. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

· General ledger reports

· Gift certificate report

· Month end reports-stringing records, sales, etc.

· POS Monthly Closing (physical inventory & reports)

· Type emails, letters, reports or any other document needed by Director or Pro-Shop Manager

· Charges for clinics and special events

· Ordering supplies

· Shop supplies-drinks, tissue, toilet paper, etc.

· Office supplies

· Gate City Drinks

· Keep court reservation sheet updated with members, pro and event times

· Training Part Time Staff with Director & Pro-Shop Manager

· Helping with the arranging of merchandise displays on a regular basis and being involved with the creative process of assuring that the Pro-Shop looks incredible

V. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

· Skilled in Microsoft Office including Word, Excel, Publisher, Access & Outlook

· Able to operate/maintain multi-line telephone system

· Possess professional, friendly and outgoing personality

· Able to multi-task sufficiently

· Must possess honesty and integrity

· Must be courteous and tactful at all times

· Must treat others (members and employees) with kindness and respect

· Ability to effectively communicate in a professional manner to members and staff

· Ability to appear for work on time

· Ability to understand and follow rules and procedures

· Ability to follow directions from a supervisor

VI. MIINIMUM QUALIFICATIONS:

· Computer knowledge a MUST

· Knowledge Microsoft Office software including Word, Excel, Publisher & Outlook

· Basic accounting background

· Sales background

· Good telephone skills-able to operate multiple lines

· Marketing knowledge

VI. REPORTS TO: Nate Palmer-Director of Racquet Sports

VII. SUPERVISES: Part-time desk staff