Administrative Assistant - MedPro Healthcare Staffing - Internal

Administrative Assistant-Immigration




About Us

Welcome to MedPro Healthcare Staffing, an award-winning agency based in sunny South Florida. We specialize in connecting healthcare facilities with exceptional professionals for temporary positions nationwide, managing recruitment, payroll, and benefits for a seamless customer experience.




About the Job

This role will support the Immigration Manager in various areas such as but not limited to coordinating documents for immigration filings, preparing documents for Embassy interviews, mailings, filing, scanning, data entry, drafting emails and letters.




What You'll Do

·        Maintain a strict call cadence to ensure the timely movement of cases

·        Support manager with compliance matters relating to regulatory compliance matters

·         Support manager with ensuring healthcare workers visa process has no unnecessary delays

·        Monitor dashboards and reports to ensure quick and timely visa filings

·        Investigate and resolve visa case delays

·        Prepare correspondence with agencies such as National Visa Center, USCIS and US Embassies as requested




Required Qualifications

·        Bachelor's degree preferred, but experience and/or other training/certification may be substituted

·        Customer Service experience is required

·        Ability to multi-task and re-prioritize in a fast-paced environment

·        Experience navigating a sophisticated CRM System




What We're Looking For

·        Hunger to meet and exceed daily, weekly, and monthly metrics

·        Flexibility and willingness to put in the time to achieve personal goals

·        Independent judgment, problem-solving, timely follow-up, outstanding customer service

·        Strong work ethic, personal drive, and the ability to overcome obstacles

·        Ability to build and develop key relationships across the organization

·        Self-motivated, self-managing and well organized

·        Experience providing outstanding customer service




Compensation

·        $22/hr +10% Quarterly Bonus

·        Weekly Company-Wide Raffles based on production




Perks of the Job

·        Established opportunities for Career Advancement

·        Generous PTO Schedule

·        Paid Federal, Floating, and Personal Holidays

·        Medical, Vision, and Dental Insurance

·        401K + Matching

·        FREE Personal Trainer led Boot Camp twice weekly

·        Quarterly Wellness Days including healthy meals and chair-massages

·        Team Outings including professional sporting events, picnics, and beach days!

·        4-night company-paid vacation to celebrate the holiday season and recognize the year’s accomplishments.




Awards & Recognition

·        Sun Sentinel Top Workplace

·        SIA, Best Staffing Firms to Work For

·        SIA, Fastest Growing Staffing Firm

·        SIA, Largest Staffing Firms in the U.S.