Administrative Assistant - Spine Center Cl - Full Time 8 Hour Days (Non-Exempt) (Non-Union) - University of Southern California

Provides administrative/secretarial support, including, but not limited to, scheduling and coordination of meetings/seminars/travel, coordinating priorities throughout the day, perform independent and collaborative projects as needed. Individual will assist with office and clerical duties, including physician calendar management, meeting scheduling & coordination, correspondence management (mail, fax, email) on behalf of the physician, etc. This person will also assist the multidisciplinary team in coordinating patient referrals & appointments from external referral sources. Incumbent is also responsible for all aspects of spine surgery scheduling, including insurance authorizations, pre-operative clearances, resource coordination, and patient scheduling. Additional duties as assigned. Essential Duties: Process new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system and PBAR, provides medical records to physician / multidisciplinary team for review, provides insurance information to financial counselor for patient to be financially cleared, and schedule patient in clinic. Demonstrates accuracy and thoroughness in entering information into computer systems (Cerner, PBAR). Greets patients in a courteous and professional manner. Understands the procedures for scheduling patients, and gives proper patient instructions. Works with various hospital personnel to resolve issues and accommodate patient. Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. Ability to work independently and in a team setting to accomplish duties in a timely manner. Adheres to protect patient confidentiality. Arranges patient clinic appointments as requested by the physician. Schedules patient’s evaluation in a timely manner while accommodating patient’s needs. This includes but no limited to: laboratories, diagnostic testing and consultations as needed. Schedules patient mandatory teaching classes. Arranges patient clinic appointments as requested by the physician. Notifies patient of upcoming appointments in a timely manner. Communicates all changes with patient and case information to all involved personnel. Coordinate with insurance carriers and medical groups to obtain treatment authorizations for office visits. Draft and transcribe various letters. Assist in translation as needed (if applicable). Preps charts for clinic, selection committee, and tumor board (if applicable). Assists in clinic with clerical and scheduling needs. Provides phone coverage as needed. Perform other duties as assigned. Required Qualifications: Req High school or equivalent Req 2 years Administrative/office experience in a medical/clinical setting, preferably in an acute care or ambulatory care setting. Req Demonstrates professional English verbal and written communication skills. Req Must have strong organization skills. Req Computer literacy in word processing, spreadsheets, etc., is required Req Knowledge of proper chart format.

Preferred Qualifications:

Pref Specialized/technical training Formal secretarial training or equivalent education preferred. Pref Formal secretarial training or equivalent education preferred. Pref Knowledge of medical terminology highly preferred. Pref Familiarity with word processing, IDX, Cerner, PBAR and scheduling software is preferred. Pref Basic Life Support (BLS) Healthcare Provider from American Heart Association Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is a smoke-free environment USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Read USC’s Clery Act Annual Security Report Affirmative Action and Equal Opportunity Plan Pay Transparency Non-Discrimination USC is an E-Verify Employer Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$117307.htmld USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business. As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Application help If you need assistance during the application process, see our application help. (If you already work for USC, see Your USC career.) At any point you may also contact our HR Service Center for help at (213) 821-8100 or uschr@usc.edu.