Administrative Assistant - Asian Pacific Islander Legal Outreach

About Asian Pacific Islander Legal Outreach

API Legal Outreach is the largest social justice legal organization focused on the Asian/Pacific Islander, Latinx, and immigrant communities of the Greater Bay Area and the Central Valley. A growing community-based organization founded in 1975, our mission is to provide culturally competent and linguistically appropriate direct services to the most marginalized segments of our community including low-income women, seniors, immigrants, and youth. With offices in Oakland and San Francisco, our work is focused in the areas of Gender-based Violence, Immigration and Immigrant Rights, Disability Rights, Senior Law and Elder Abuse, Anti-Human Trafficking, Youth Violence Prevention, Anti API Hate Violence, the preservation of affordable housing and small businesses, and other social justice issues.

Position Overview  

Reporting to the Administrative Director, the Administrative Assistant will assist in reception, office administration and legal support duties. This role is based primarily in our San Francisco office, with additional responsibilities linked to our East Bay office. The ideal candidate will be dedicated to serving underserved Asian and Pacific Islander communities and BIPOC communities in the Greater Bay Area.

Key Responsibilities:

• Provide full range of legal clerical and support services to attorneys and other staff.
• Provide telephone and client reception services (answering and screening calls, retrieving message and forwarding messages)
• Maintain client files, casework, reporting, and database systems
• Provide written and oral translation.
• Data entry and general office equipment maintenance.
• Other office related duties.

Minimum Qualifications

• High school degree.
• At least 2 years of successful work experience with secretarial, office support, and/or receptionist duties in a legal office, human services agency, or equivalent setting
• Ability to interpret and translate in Cantonese, Mandarin and or Spanish
• Demonstrated commitment to serve disadvantage persons in communities of color; 
• with clients who are low-income, immigrants, women, seniors and/or those with disabilities through face-to-face and telephone contact
• Demonstrated ability to manage and respond appropriately to high level of telephone traffic
• General knowledge of office administrative operations and equipment such as operating telephone system, postage machine, fax machine, copier and scanner
•  Ability to communicate well orally and in writing, effectively manage time, handle critical information, work independently, plan and implement office objectives, and to work well in a team oriented, multicultural work environment.
• High degree of interpersonal skills in interacting with staff, clients and the public.

Preferred Qualifications

• Bilingual/bicultural skills in any language 
• Experience with PC, word processing, and data entry programs. 
• Working knowledge of law office programs such as Legalserver, Abacus and Immigrant Pro highly desirable
• Experience with clients who are low-income, immigrants, women, seniors and/or those with disabilities through face-to-face and telephone contact.

Compensation and Benefits: 

• Pre-tax 403(b) retirement plan with employer matching funds  
• 14 paid holidays, including floating holiday
• PTO, sick leave
• 100% employer-paid options for medical, dental, and vision plans
• pre-tax Flexible Spending Accounts 

To Apply: 

Please click on the links below to apply and send your cover letter and resume with three professional references. In the subject line, please write Administrative Assistant. In your cover letter, please address the following questions: Why did you apply to APILO? How does the mission inspire you? How does your background and experience support APILO's work?

Equal Employment Opportunity:
API Legal Outreach is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.