Administrative Assistant - SWBC PEO

Franklin Companies is an industry-leading firm that specializes in the development, construction, and management of high-quality senior living—our Franklin Park® communities—and multi-family residential properties, including the Artisan affordable apartment communities.

We seek a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will possess strong communication skills and a customer-focused attitude. This role involves supporting the operations, finance, and human resources departments and others in the office.

The ideal person will have one or more years working in a support role in an administrative role supporting operations or human resources.

JOB DUTIES

Run reports out of operational and HR systems

• Create internal marketing materials for Operations and HR initiatives
• Update job postings and review resumes received for open positions
• Update policies as directed and communicate changes to the field
• Draft letters from dictation
• Create Spreadsheets for Operations
• Tracking Sales Information
• Creating Graphs from Sales or HR data
• Creating ad-hoc reports in various company systems
• Assisting with the Work Opportunity Tax Credit WOTC information gathering
• Coordinates Monthly Newsletters and Activities Calendars
• Send out Birthday and Anniversary Recognition
• Send out information to all New Hires
• Administers the Survey Monkey Program and develops surveys
• Provide general telephone support for outside calls
• Prepare business correspondence
• Arrange for deliveries and overnight correspondence
• Prepare meeting rooms and great guests, arrange for meals or refreshments
• Run office errands as needed
• Helps to plan and coordinate office parties and events
• Check Google reviews for various entities
• Supports the COO in various projects
• Works with document storage using SharePoint
• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Fluency in English: reading, writing, speaking, and understanding. Bi-lingual in Spanish is a plus.
• Ability to communicate effectively with all levels of management, employees, residents, family members, and outside contacts.
• leadership skills: competent to make appropriate professional decisions and to resolve/manage problems.
• Patience, tact, and cheerful disposition; ability to work collegially and model teamwork approach.
• Strong integrity with absolute respect for the sensitivity and confidentiality of employee and resident records and the company's proprietary information.
• Ability to seek out new methods and willing to incorporate them into existing practices when applicable.
• Prompt, dependable, and able to perform the required duties regularly and predictably.

EDUCATION AND WORK EXPERIENCE

• Proficiency working with Microsoft Office Products (Intermediate Excel experience along with Business Analytics software a plus
• Professional level communication skills (verbal and written
• Proficiency in using office equipment (postage machine, copier, sorting, and collating, etc.
• Able to organize information and report results from multiple inputs
• Able to work with confidential financial and Human Resources information
• Associate or bachelor’s degree in business management or related discipline, or high school diploma with commensurate work experience Preferred.
• 1+ years of administrative work in an HR department or supporting an operations team is a plus
• 2+ years’ experience using Microsoft Office and Outlook software.
• 1+ years’ experience working in multi-level business databases, preferably Yardi or Onesite, and in HR Information Systems.

PHYSICAL REQUIREMENTS

The following physical demands are representative of those that must be met to perform the essential functions of this position successfully:

• Sit up to 75% of the workday.
• Stand or walk periodically throughout the workday.
• Occasionally push or pull up to 35 pounds unassisted. Must be able to lift to 25 pounds.
• Occasionally kneel, bend, and reach.
• Must have good manual dexterity for typing and operating machinery, including computers, copiers and postage machine
• Requires continuous mental and visual attention to diversified operations

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental Insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person