Job Summary:

The Administrative Assistant facilitates the efficient operation of all ERI departments, including Human Resources, by performing a variety of clerical and administrative tasks. The Administrative Assistant reports to the Director of Human Resources and Administration.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Answers and transfers phone calls for all programs including Social Security Ticket to Work, screening when necessary and answers inquires when suitable.
• Responsible for establishing and maintaining employee and customer relations.
• Assists applicants and new hires with applications and on-boarding paperwork as needed.
• Welcomes and directs visitors and clients.
• Faxing, emailing, and scanning a variety of documents including authorizations.
• Track and submit mileage for all employees and departments.
• Tracks vehicle insurance and keeps files current.
• Responds to and resolves administrative inquiries and questions.
• Maintains office supplies and coordinates maintenance of office equipment.
• Scan and file weekly invoices and monthly expenses. Including Visa and PEX cards.
• Sort and distribute mail for all programs. Send mass mailings during anniversaries and holidays.
• Various tasks as assigned by PC's and Directors of Operations, Residential, Human Resources and Administration including creating CW and IH books and outcome data sheets.
• Coordinate vehicle check out and various other items such as Zoo passes and Drillers tickets.
• Performs various other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently.

Education and Experience:

• Associate's degree preferred. Or a combination of education and experience.
• Three to five years of experience in an administrative role.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.