Administrative Assistant / Receptionist / Intake Coordinator - Berkeley Therapy Institute
Berkeley, CA 94709
About the Job
The Berkeley Therapy Institute
1749 Martin Luther King, Jr. Way, Berkeley, CA 94709
Reports To: Practice Manager
Employment Status: Fulltime, 40 hours per week, on site
FSLA Status: Hourly
Website: www.bti.org
The Berkeley Therapy Institute is a busy, thriving, non-profit mental health practice located in downtown Berkeley, CA, serving our community since 1972. BTI’s clinical staff is comprised of approximately 25-30 psychiatrists, clinical psychologists and MFTs. We also provide education and training to psychology interns and post-doctoral fellows.
Position Summary
Berkeley Therapy Institute is seeking an experienced Administrative Assistant/Intake Coordinator.
Pay: $26.00 per hour
Expected hours: 40 per week
Benefits:
1749 Martin Luther King, Jr. Way, Berkeley, CA 94709
Reports To: Practice Manager
Employment Status: Fulltime, 40 hours per week, on site
FSLA Status: Hourly
Website: www.bti.org
The Berkeley Therapy Institute is a busy, thriving, non-profit mental health practice located in downtown Berkeley, CA, serving our community since 1972. BTI’s clinical staff is comprised of approximately 25-30 psychiatrists, clinical psychologists and MFTs. We also provide education and training to psychology interns and post-doctoral fellows.
Position Summary
Berkeley Therapy Institute is seeking an experienced Administrative Assistant/Intake Coordinator.
- Essential Duties and Responsibilities
- This position will mainly cover reception/phone and patient Intake.
- Direct support for MDs, and NPs as assigned.
- Answering the main phone line, transfer calls.
- Scheduling appointments, sending zoom links to patients one day prior to appointment.
- Assisting assigned providers with pharmacy issues, lab orders, or any other patient related request.
- Inputting data into EMR system, uploading Insurance cards, running and understanding eligibility.
- Responsible for collecting copays and any outstanding patient balances.
- Responsible for claims generation and transmission.
- Responsible for covering for coworkers who are sick or on vacation.
- Responsible for providing Medical Records when warranted.
- All other assignments as directed by the Practice Manager.
- Always be attentive to the needs of patients and providers, while being flexible in dealing with changing priorities and challenging situations.
- Ability to use sound judgment in responding to issues and concerns.
- Solid communication and interpersonal skills.
- Working knowledge of computer application programs, such as EMR systems, Microsoft Office.
- Ability to use discretion and maintain confidentiality.
- Prior experience in outpatient mental health a plus.
- Prior medical billing knowledge a plus.
- Health insurance
- Paid time off
- Dental insurance
- 401(k)
Pay: $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Psychiatry
- 8 hour shift 7:30am to 4:00pm
- Medical Front Office: 2 years (Required)
- claims and billing: 1 year (Preferred)
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Source : Berkeley Therapy Institute