Administrative Assistant / Receptionist - Lantern of Chagrin Valley

We are in search of an energetic, diligent, amiable, responsible individual to serve on our administrative team.  As a receptionist, you will be responsible to operate a multi-line telephone system to transfer calls to appropriate personnel, answer fundamental questions pertaining to the company; as well as complete a variety of administrative duties. Such as but not limited to assisting families with questions, assisting with orientation materials, assistant management with day-to-day assignments. The right person will assist during the week and possible a rotating weekend shift.

RESPONSIBILITIES

• Retrieve messages from voicemail and forward to appropriate personnel.
• Answer incoming calls, determine purpose of calls, and forward calls to appropriate personnel or department.
• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrival.
• Maintains security and telecommunications system.
• Directs visitors by maintaining employee and department directories.
• Maintains security by following procedures, monitoring logbook, and issuing visitor badges when/if needed.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

Skills

• Must have a high school diploma, or equivalent
• Possesses clear verbal and written communication skills
• Must be criminally cleared through background check performed by community.
• Must be detailed-oriented
• Must be able to handle stressful situations.
• Experience preferred but not required
• Basic computer skills
• Willingness to adhere to health and safety standards.
• Respectful and compassionate
• Good time-management skills
• Outstanding communication and interpersonal skills
• Strong ethics
• Physical endurance
• High school diploma or equivalent

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Referral program
• Vision insurance