Administrative Assistant - SCI Shared Resources, LLC

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides administrative and clerical support to a funeral home, cemetery, or a combination of these facilities. Duties include greeting and meeting with at-need cemetery families and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. **JOB RESPONSIBILITIES** + Performs reception duties + Verifies at-need files before meeting with families + Performs blind checks + Follows up with memorial renderings, processes and timelines + Prepares marker monument placement paperwork + Designs memorials + Notifies families when flowers are placed + Sets Arrangement Continuation Appointments + Serves at-need cemetery families + Stands graveside services and provides support to the families + Sets follow-up visits at the at-need arrangement conference + Logs information for Family Service Counselors + Prepares and processes Veteran’s Paperwork + Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules + Receives and processes payments and contracts + Processes accounts payable transactions + Assists Location Management, Sales, and Family Service Counselors + Greets family members and friends + Communicates client family’s needs promptly and accurately to the appropriate staff member + Conveys a sense of concern and empathy with client family members at all times + Responds to customer inquiries via telephone, internet and in person + Maintains professional and cooperative relationships with county clerk, medical examiner and physicians **MINIMUM REQUIREMENTS** **Education** High School or equivalent **Experience** + 1 - 2 years of experience in an office clerical or customer service capacity required + Experience working in a customer-focused and fast-paced professional environment required **Knowledge, Skills & Abilities** + Flexible schedule – MUST be available to work weekends + Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience + MS Office Suite experience preferred + Basic mathematics skills required + Good verbal and written communication skills + Strong organizational skills and detail oriented + High level of compassion and integrity + Ability to maintain confidentiality Postal Code: 60453 Category (Portal Searching): Administration and Clerical Job Location: US-11333 South Central Avenue, Oak Lawn, IL - Chapel Hill Gardens South Funeral Home & Cemetery Job Profile ID: F00200 Time Type: Full time Location Name: Chapel Hill Gardens South Funeral Home & Cemetery