Administrative Assistant - New Reach

About Us:
As a long-time leader in Connecticut, New Reach hopes to now chart a new path by fundamentally shifting how our community manages and responds to the homelessness and housing insecurity crises. With increased focus on preventing evictions and providing long-term stability for those who are establishing their independence, we believe a true systems change is possible. We imagine a world where the need for shelter is minimal, because individuals and families are able to stay in their homes instead of being evicted and those who are struggling to make ends meet can get the help, they need to maintain stability. We inspire lasting independence for all people affected by homelessness and poverty through a continuum of housing and support, using the most innovative, progressive, equitable and inclusive methods.

Why Work with Us?
At New Reach, you will be part of a compassionate, innovative, and inclusive team that uses the most progressive approaches to inspire independence. You'll play a key role in a transformative movement to end homelessness and food insecurity through prevention, support, and housing solutions that create long-term stability for those we serve.

*Schedule: Monday - Friday, 35 hours per week, including a 30-minute paid lunch (some exceptions apply).

*Comprehensive benefits package:
•Medical, vision, and dental
•401(k) Retirement plan
•Paid Time Off (PTO)
•(12) Paid Holidays (1) Floating Holiday
•Life Insurance
•Long-Term Disability

Join us and be part of a team that is charting a new path toward a world with fewer evictions, more stability, and lasting independence for all.

Essential Functions & Responsibilities:
•Development Administrative Tasks (~67% of time)
oRun reports in agency's donor database and provide to leadership
oEnsure data accuracy and regularly clean the database (e.g., remove duplicates, update outdated records)
oWrite and mail donor thank you notes
oSchedule posts on agency's social media accounts
oEnsure agency website has updated content
oCollect and organize materials needed for grant applications (e.g., financial reports, impact data)
oPrepare grant application materials for mailing (if applicable)
•IT Administrative Tasks (~33% of time)
oProvide administrative support on office equipment, computers, copiers, scanners, phone, and voicemail systems.
Liaise with vendors as needed
oProvide basic technology support with computers, laptops, mobile phones, apps, copiers, and printers.
oMaintain and update inventory of agency assets, including computers, laptops, mobile phones, and other standard office equipment
oManage and maintain the FOB software and staff ID cards
oAct as the liaison with IT vendors for computers, copiers, software systems
oAssist new staff with setting up workstations, laptops, printers, and other equipment/software (with the support of vendors) as part of the new hire orientation process
oCoordinate maintenance of office equipment
Qualifications:
•A Bachelor's degree in business or liberal arts (or related field) and/or at least 5 years of administrative experience required
•Excellent verbal and written communication skills
•Excellent interpersonal and customer service skills
•Excellent organizational skills and attention to detail
•Excellent time management skills with a proven ability to meet deadlines
•Highly motivated, team-oriented, great at multitasking, creative, and has excellent interpersonal skills
•Must have a valid driver's license and access to reliable transportation with proof of insurance
Expectations:
•Have a solutions-based approach to presented problems.
•Prioritizes work without direct supervision and can complete assignments on time.
•Positive role model as a professional that represents the agency's culture.
•Maintain strict confidentiality regarding client's and employee's personal information, living, and health status.

Physical Demands:
•The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be available to enable individuals with disabilities to perform these functions.
•While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.