Administrative Assistant - Watersafe Swim School

Part-Time and Full-Time Available

• Paid Sick Leave
• Employee Discount for Friends and Family
• Spanish Bilingual Pay Increase
• Large Performance Bonuses
• Bonus Weekend/Substitute Pay
• Attendance Bonus
• Benefits Coverage (for employees working 30 hours or more)
• 401k Contribution
• $10k Life Insurance Policy
• Career Advancement
• Scheduling Options M-F 8:00 am - 8:00 pm and Weekends
• Holidays Off

The Watersafe Administrative Professional is responsible for providing unparalleled customer service to all Watersafe families while adhering to all Watersafe Swim School policies and procedures. Watersafe Swim School conducts business with children of all ages. It is every employees responsibility to help maintain a safe and clean environment at all times. Watersafe Office Personnel are responsible for providing timely, attentive, upbeat service and making sure the customer needs are met in a manner that reflects positively on the company.

Duties:

- Unconditional respect to all that enter Watersafe (staff, clients, guests)

- Providing optimal customer service (phone, email, text, and in person) to all Watersafe families

- Adhering to all policies detailed in the Watersafe employee manual

- Lesson scheduling

- Receiving payments

- Phone services

- Texting services

- Email services

- Maintaining and organizing daily schedules

- Sending out welcome emails to new clients

- Restocking inventory

- Computer based projects/activities

- Following all Watersafe operating procedures

- Following all Watersafe safety procedures

- Assisting in maintaining a clean and safe facility

- Reporting all incidents, accidents, and staff/customer/facility related issues to a Manager

- Reporting all teaching issues to a Manager

- Attending and participating in all staff meetings and training sessions

- Maintaining and promoting, positively, the good reputation of Watersafe Swim School at all times, both during schedule shifts and while away from the school.

Overall, it is the responsibility of the Office Personnel to, within Watersafe policies and procedures, provide the best customer service possible to every client that walks in the door. The above duties are the basis for the position of Front Office/Reception. Occasionally, supplementary duties may be assigned to utilize each individual employee's strengths. All supplementary duties will be assigned as necessary and will be discussed before they are required.