Administrative Assistant - Control Freaks Hawaii
Kahului, HI 96732
About the Job
Who would you report to?
Paulina, our Director of Administration.
What kind of job is this?
Full-time...and then some. What can we say, we’re a growing company and have more on our plate than we can currently handle!
Who are we?
Remember the cartoon The Jetsons, as a kid? Or, how about the movie, Iron Man?
Both shows have a key commonality: they showcased awesome homes that were souped up with the kind of technology that would blow your mind if that technology existed in real life.
Well, what was fiction is rapidly becoming real life. Consumer technology and smart home systems are evolving at a rapid pace, which means homes being built or renovated today and in the coming years are going to look more and more like those homes in the movies.
At Control Freaks Hawaii, we set out 20 years ago with a clear mission- to provide every one of our clients with a simple, reliable system and unparalleled customer service. We are incredibly passionate about one thing: Simplicity. . . when it comes to our systems, that is. We’ve spent years refining our team and processes to be able to provide home technology and automation that is both simple and reliable.
Are you a fanatic about customer service, but also love technology? What are you waiting for? Apply to become a part of our team!
As our administrative assistant at Control Freaks Hawaii, your time will be spent supporting the company in our goal of achieving the highest level of customer service.
Responsibilities:
Responsibilities:
- Working extensively within a suite of service tools that we have implemented, including iPoint, Gmail, Google Drive, etc
- You will be responsible for all aspects of warehouse tasks including ordering, receiving, and shipping of products.
- Your work will include running errands for various staff members including product pickups/drop-offs, vehicle maintenance, etc.
- You will manage all of the various service requirements of the company vehicles and the scheduling & coordination that comes along with it.
Some days, your daily work will be planned and structured. However, ours is a fast-moving and dynamic line of work. Your priorities can shift at a moment’s notice. You must be comfortable with this and willing to be an active participant in juggling multiple demands. We need someone who can take curveballs like a champ!
What should you bring to the table?
What should you bring to the table?
- 3-5 years in a high-end customer-facing service role preferred;
- A high school degree or GED equivalent;
- Organizational skills, attention to detail, and follow-through are a must;
- Patient and friendly personality at all times;
- Excellent communication skills – both verbal and written;
- Resourceful and willing to patiently work through challenging situations;
- Ambition to strive for 100% client satisfaction at all times;
- Experience in the home technology business is a plus, but not a requirement.
What do we bring to the table?
- Base salary: $20/hour commensurate with experience;
- Health benefits (we don’t charge the 1.5% medical deduction);
- Vision and Dental Insurance;
- Paid Time Off (vacation and sick time);
- 9 Major Holidays off;
- Paid training and schooling (where applicable);
- Life Insurance benefits;
- Uniforms;
- Employee discounts on equipment/retail purchases for personal use;
- An amazing team you’ll soon call family!
Culture Fit:
- Do you believe there’s always room for improvement? We are always in pursuit of perfection when it comes to the client experience;
- Do you believe in a culture of service? We pride ourselves on the level of service we provide and insist that every member of our team puts client service first and foremost;
- Are you happy to lend a helping hand? Service can be a thankless business - your drive to help needs to come from within;
- Are you frequently putting yourself in others’ shoes? We believe empathy and understanding are key to all phases of the client relationship;
- Can you keep a secret? Good, because our clients’ privacy is a top priority;
- Do you read from the teleprompter or do you write your script? We’re not afraid to challenge the status quo and blaze our trail;
- Do you pick up the ball that someone else may have dropped? We’re looking for people who own the company goals beyond just doing their job;
- Are you OK with making a mistake? We are too, as long as we learn from them and don’t repeat them.
Job Type: Full-time
Salary: $20.00 - $25.00 per hour
Benefits:
- Dental Insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8-hour shift
- Monday to Friday
Ability to commute/relocate: Kahului, HI 96732: Reliably commute or planning to relocate before starting work (Required)
Education: High school or equivalent (Preferred)
Experience: Customer service: 3 years (Preferred)
Work Location: One location
About Control Freaks Hawaii:
Remember the cartoon The Jetsons, as a kid? Or, how about the movie, Iron Man?Both shows have a key commonality: they showcased really bad-ass homes that were souped up with the kind of technology that would blow your mind if that technology actually existed in real life.Well, what was fiction is rapidly becoming real life. Consumer technology and smart home systems are evolving at a rapid pace, which means homes being built or renovated today and in the coming years are going to look more and more like those homes in the movies.At Control Freaks Hawaii, we set out 17 years ago with a clear mission- to provide each and every one of our clients with a simple, reliable system and unparalleled customer service. We are incredibly passionate about one thing: Simplicity. . . when it comes to our systems, that is. We’ve spent years refining our team and processes to be able to provide home technology and automation that is both simple and reliable.Are you a fanatic about customer service, but also love technology? What are you waiting for? Apply to become a part of our team!
Source : Control Freaks Hawaii