Administrative Assistant - American Technology Consulting

1. PHONES – Utilizing excellent customer service, answer agency main phone linevia MSTeams in a courteous and patient manner and transfer to appropriate staffor department using agency contact listing.2. PHONE LOG – Calls received will be entered into a log.3. VOICEMAILS – Check the admin. email inbox for voicemail messages and forwardto the appropriate staff or department.4. GUESTS/VISITORS/CAMERAS – Greet guests/visitors in a courteous manner, ask tohelp them and direct to appropriate staff or department. Those looking forFederal Homeland Security/Immigration/Citizenship you will direct them to thedowntown location. Watch lobby cameras for foot traffic or suspicious visitors.5. CONTACT LISTINGS – Maintain a current contact listing for the agency andimportant numbers listing.6. PACKAGE DELIVERIES – notify appropriate contacts of any FedEx or UPS boxesdropped off at the front desk.7. SCANNING – back up for assisting with scanning old paper files into an onlineelectronic software system.8. ADMINISTRATION – various administrative assistance duties as needed.Training provided for all systems. Knowledge of MS Office recommended.