Administrative Assistant - American Technology Consulting
Indianapolis, IN
About the Job
JOB TITLE:Administrative AssistantWORKSITE ADDRESS: 302 West Washington Street, Room E208, Indianapolis, Indiana46204WORK ARRANGEMENT: OnsiteCONTRACTOR ADMINISTRATIVE ASSISTANT DUTIES:1. PHONES – Utilizing excellent customer service, answer agency main phone linevia MSTeams in a courteous and patient manner and transfer to appropriate staffor department using agency contact listing.2. VOICEMAILS – Check the admin. email inbox for voicemail messages and forwardto the appropriate staff or department.3. GUESTS/VISITORS/CAMERAS – Greet guests/visitors in a courteous manner, ask tohelp them and direct to appropriate staff or department. Watch lobby cameras forfoot traffic or suspicious visitors.4. CONTACT LISTINGS – Maintain a current contact listing for the agency andimportant numbers listing. This is a living document that needs updated often. Acopy to be placed in IDHS Admin Asst MSTeams chat/files and distributed to alladmins.5. PACKAGE DELIVERIES – notify appropriate contacts of any FedEx or UPS boxesdropped off at the front desk.6. COPY ROOMS – maintain each of the three copy rooms with paper and officesupplies and maintaining copy machines.7. SCANNING – scan old paper files into an online electronic software system.8. VALIDATE PARKING – validate garage parking tickets when appropriate, via anonline electronic software system.9. MAINTENANCE REQUESTS – Submit maintenance requests via an online portal whenmaintenance requests to our IDHS area are submitted to the AA by staff.10. IDHS CONFERENCE ROOMS – Maintain and update our IDHS conference roomreservations via Outlook Calendar.POSSIBLE FUTURE ADDITIONAL DUTIES FOR A QUALIFIED CANDIDATE:• EVENTS – assist other administrative and agency staff with events as needed.• CONFERENCE CENTER RESERVATIONS – Ability to learn the State of Indiana’sconference center room reservation form and system. Work with IDOA on specialrequests.• PROCUREMENT – office supply orders from Office Depot & breakroom supplies fromFastenal via Excel spreadsheet.REQUIRED SKILLS:1. Previous multi-tasking administrative assistant experience of 2 years withstrong written communication skills and work as part of a team or independently.2. Previous customer service experience of 2 years in a customer-facing rolewith strong verbal communication skills.3. Working knowledge of all MS Suite or Office 365 - including data entry andthe ability to learn additional software programs as needed.4. High School diploma or equivalent.5. Previous experience working in an administrative/clerical role (FTE orcontract) for State of Indiana. (Highly Desired)6. Associates degree or administrative assistant certification and/or equivalentwork experience. (Highly Desired)
Source : American Technology Consulting