Administrative Assistant III - Technology - Wellmark, Inc.

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Learn more about our unique benefit offerings here. 

Want to know more? You can learn about life at Wellmark here.

About the team: This Administrative Assistant III role directly supports the Vice President, Chief Technology Officer within our Technology division.  We believe a positive work environment fosters creativity, independent thinking, and productivity, so we encourage a lively and engaging atmosphere. Collaborating with talented individuals, you will work in a supportive, fast-paced, and challenging environment while enjoying an energetic team culture. From engaging brainstorming sessions to fun-filled team outings, we prioritize fostering strong relationships while working diligently on corporate priorities. If you're looking for a stimulating role with a considerable variety of responsibilities, where you can work alongside passionate and motivated colleagues, this opportunity is perfect for you!    

About the role: In this role, you will provide administrative support utilizing independent judgment with limited direct supervision. You will utilize your organizational skills to provide a broad scope of leadership support to an executive and their staff by carrying out their operational responsibilities and objectives in a fast-paced, enthusiastic environment. You will take independent actions following established procedures with limited supervision and provide support on several fronts including, but not limited to: calendar and time management, project support, employee and contractor onboarding, scheduling complex meetings, planning, budgeting, coordinating, and researching.  

Ideal candidates have a keen sense of initiative, proactively identifies areas where they can contribute, and act without waiting for instructions. Their self-directed nature enables them to efficiently prioritize tasks, manage their time effectively, and adapt to changing demands. Driven by an unwavering determination to see the team succeed, they constantly seek opportunities to support their colleagues to contribute to the overall success of the company. They feel strong when they are highly proactive in planning and scheduling to ensure that leadership’s time is appropriately allocated and that they are always well prepared. Their motivation and optimism is contagious, inspiring others to strive for excellence. Being highly visible throughout the organization, this Administrative Assistant is known and respected by colleagues from various departments. Their strong interpersonal skills and ability to collaborate seamlessly across teams make them a valued resource and a trusted point of contact.  They are flexible and interested in delivering on outcomes. 

Required:

• Associate's Degree in Business, Office Administration, or related area, or direct and equivalent work experience.
• 4+ years of previous administrative assistant experience providing advanced support to multiple leaders and teams within an office environment.
• Strong Microsoft Office 365 product experience —e.g., Outlook, Word, PowerPoint, Excel, Visio and Teams.
• Strong and effective written and verbal communications skills.
• Effective project support, multi-tasking, and organizational skills, including time management and prioritization. Ability to succeed in a fast-paced office environment with multiple assignments and deadlines. Flexible and adaptable to change.
• Strong attention to detail with demonstrated accuracy.
• Ability to operate independently and make decisions by following procedures that may include ambiguity.
• High level of initiative, effort, and commitment to completing tasks efficiently while anticipating the needs of others.

Preferred:

• Prior experience assisting high-level leaders in technology, insurance, or similar corporate environment. 
• Ability to handle sensitive information with discretion 
• Collaborative approach with ability to solicit cooperation and action from others throughout the organization. 
• Experience using Microsoft Teams 
• Comfortable dabbling in technology 

a. Customer Service – Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries. Where situations allow provide problem resolution, research, and interpretation of departmental procedures, and provide recommendations that proactively support customer satisfaction.

b. Time/Data Management - Accurately and effectively perform calendar management by resolving timing conflicts, schedule meetings, prioritize and manage multiple inquiries, handle mail distribution and receipt. Ensure all meeting materials are provided to participants and the necessary equipment is available.

c. Budget - Participate in the budget process for multiple departments to ensure timely completion, including but not limited to planning, data entry, account reconciliation and the timely handling of bills with internal and external customers/vendors.

d. Reporting - Prepare and/or create error free moderately complex documents and materials in a timely manner for internal/external communications. May maintain database(s) including the entry, analysis and the gathering of information to produce reports. Compile data from multiple sources and create sensible charts, graphs, and reports. Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information. This could include confidential documents such as business plans, legal actions, personnel information, etc.

e. Administrative Support - Provide moderately complex administrative support to multiple departments including but not limited to submitting expense reports, event planning, catering requests, coordination of travel arrangements, ordering departmental supplies, and assist with intra-department documentation and file management.

f. Project Management – Coordinate and define department projects with emphasis in planning, managing resources, communication of recommendations, and may be responsible for leading project implementation.

g. Other job duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.com

Please inform us if you meet the definition of a "Covered DoD official".