Administrative Assistant III - Abraxas Youth & Family Services

Hiring a full-time Administrative Assistant III to join our team at our Southwood Interventions program located on the south side of Chicago.

Location: 5701 S. Wood St., Chicago, IL 60636

As an Administrative Assistant III, you will provide specialized administrative support to our Intake & Outpatient departments. In this role, you will assist in obtaining the patient’s medical history, physical and mental state, special requirements and needs by asking them a variety of questions.

Attention to detail, outstanding communication skills, and the ability to develop and maintain working relationships with internal and external customers are key in this role.

Salary: $18.50 per hour

Job Type: Full-time

Shift: 10am - 6:30pm, Monday - Friday

Who We Are:

Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families. Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.

Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.

Benefits & Perks:

We provide a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support you – both at home and at work.

• Medical & Dental & Vision Insurance
• Flexible Spending Accounts
• Basic Life & Short-Term Disability Insurance
• 403(b) Savings Plan
• Life Assistance Program (LAP)
• Tuition Assistance Program
• Paid Time Off (PTO) * Paid Holidays * Paid Training
• Advancement Opportunities

As an Administrative Assistant III, you will:

• Speaking with individuals to get their personal (medical, mental or legal) history and ascertaining their mental and physical state.
• Using the gathered information to guide them to the right service, department or office.
• Obtaining emergency contact information
• Coordinating schedules and appointments
• Obtaining insurance or billing information
• Processing paperwork
• Ensuring forms have the proper signatures and that they're filled out correctly.
• Answering and taking note of incoming inquires via phone, fax or email.
• Following up with clients and sharing vital information.
• Provide relief to cover other admin duties as needed.
• Other duties as assigned by Clinical Supervisor, Clinic Coordinator, or Executive Director.
• Adhere to confidentiality practices and procedures according to agency policies and HIPAA regulations.

Minimum Education & Experience Requirements:

• High school diploma required. As associate degree or Medical Billing Certificate preferred.
• 3 to 5 years' experience as administrative assistant or two (2) years of Medicaid and/or Managed Care billing.
• Bilingual (English / Spanish) Preferred.

Other Qualifications:

• At least twenty-one (21) years of age.
• Criminal clearances, drug screening (we do not test for THC) and TB testing.
• Ability to work with computers and the necessary software typically used by the department.

Why Should You Consider Abraxas?

• At Abraxas, we celebrate the richness of our diverse employees and the communities we serve. We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.

• As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.

• As a provider of trauma-informed care, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.

• Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.

• At Abraxas, everything we do centers around people. That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness. Our benefit options meet you where you are in your life and set you up for success both in and outside of work.

• If you want to have a positive impact in the lives of others, come join us!

Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others. Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree. If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you.

We are Hiring and We Want You on Our Team!

Thank you for your interest in a rewarding career at Abraxas Youth & Family Services. We hope you consider applying for employment with us!

If you have any questions, you can contact us by email at recruiting@jobsatabraxas.org