Administrative Assistant II (for Staff)-Recruited - Experis

• Provide a welcoming environment for visitors to WinterFest with particular focus on the ice bumper car operation including management of crowd flow, special needs assistance, and general questions about the operation.
• Open and close the operation and warming hut each day. At end of shift, lock Plaza equipment in shed and trailer, turn on/off space heaters, lights, and music playlists.
• Ensure that rules and policies for use of bumper cars equipment and other amenities are adhered to.
• Oversee line management, crowd control, and communicate closely with the ticketing sales booth (managed by student staff from Harvard Student Agencies) about number of rider slots available.
• Perform ice and bumper car safety checks before and after rides.
• Explain to customers how to enter the cars/use the equipment.
• Assist customers safely on/off synthetic ice.
• Oversee safety/make announcements using a microphone during each ice bumper car ride.
• Monit fire pits, occasionally lighting the flames and replenishing wood (training provided) with support from Facilities staff and Cambridge Fire Department.
• Put out fire pits at the end of the night.

• Minimum of five (5) years customer service experience required, must be comfortable speaking to customers, answering questions, and offering assistance.
• Interest in community engagement, event management, and/or recreational sports preferred but not required.
• Must be comfortable spending long durations of time outdoors in low temperatures.
• Must be able to lift 50lbs

If you are not available or this job is not a good fit at present, please share the job details with your friends/colleagues and let me know if anyone is interested.