Administrative Assistant I-Recruited - Talent Software Services, Inc.

The office works with faculty and other administrative offices to orient students to law school life and to provide resources and counseling on a variety of matters that may arise in both students' academic and personal lives. Reporting to the Director of Student Administration, the Class Recordings Assistant will support administrative staff by managing the dissemination of class recordings and the data entry and record keeping related to such requests. The Assistant will also serve as back-up for recording team members who review requests from students who have personal or medical emergencies.

Job Specific Responsibilities

• Facilitate timely dissemination of class recordings to eligible students, collaborating with student support staff, Registrar's Office staff, and/or Information Technology Services (ITS), as appropriate.
• Communicate with students and/or faculty regarding the recording delivery process, and respond to questions or concerns about policy, procedure, or recording delivery status.
• Maintain data related to recording delivery and removal.
• Assist student support staff with exam hotline support during exam periods.
• Provide back-up support for approving or denying class recording requests based on policies as outlined in the Handbook of Academic Policies.
• May assist in preparing reports for leadership.

Basic Qualifications

• 1 or more years of experience in office administration or related field (business environment and/or customer service). Education beyond high school may count toward experience.

Additional Qualifications

• Excellent organizational, prioritization, and communication skills.
• Strong attention to detail and accuracy.
• A commitment to high-level customer service.
• Experience managing sensitive medical information and demonstrated ability to handle confidential information with discretion.
• Ability to work independently with minimal supervision, as well as collaboratively as part of a team, in a fast-paced, high-volume environment.
• Willingness and ability to work beyond scheduled hours on an occasional and as-needed basis.
• Technologically proficient in MS Office, specifically Excel, and with collaboration tools such as MS Teams and Sharepoint.
• Familiarity with Canvas preferred.