Administrative Assistant - Catholic Funeral & Cemetery Services

The Certification Administrator performs a variety of administrative and coordination duties for the procurement of death certificates and burial permits on behalf of Family Service Directors who manage a families’ funeral needs.

Certification Administrators will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

The Administrator coordinates with a variety of sources (e.g., hospitals, hospices, physician, coroner) to obtain the required information (e.g., next of kin information, time of passing, cause of death), which is entered into the state or county death registration system.

Education & Experience

• College degree preferred, and/or 1-3 years of experience in an administrative and coordination role

Knowledge, Skills & Abilities

• Knowledge of the Catholic faith, rituals, and traditions
• Understanding the Order of Christian Funerals
• Able to conduct oneself with a “Family First” approach
• Familiar with the processes and procedures for obtaining death certificates and burial permits, including all applicable documentation and forms–complete, accurate, and with attention to details
• Experience using a state or county death registration system
• Knowledge of medical terminology
• Able to coordinate with many internal departments and external providers in a timely manner
• Able to work under pressure and meet “extreme” deadlines, while managing multiple cases
• Excellent organizational and time management skills
• Excellent coordination and communication skills
• Proficient in the use of computers, software, and technology 

Licenses & Certifications

• Ability to complete training and pass training in the use of the Electronic Death Registration System in the state of practice
• Valid state issued driver’s license, good driving record, and proof of insurance is required

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