Administrative Assistant for Housing & Homeless Services - Access Services

Access Services is hiring a full-time Administrative Assistant to provide exceptional organizational support to all programs served in our Housing & Homeless Services division. This role will be a fully in office position in Plymouth Meeting, PA. The Administrative Assistant for Housing & Homeless Services will support fiscal needs, customer service, scheduling, specialized project assistance, and give administrative support to housing managers. The ideal administrative assistant will be a confident self-starter, able to efficiently organize and meet needs, with a kind, responsible, and helpful attitude.  

Essential Responsibilities of the Administrative Assistant:  

• Enter all cash receipts into applicable systems.  
• Provide exceptional customer service toward all clients, visitors, and staff. 
• Answer phone inquiries and resolve complaints in a courteous, professional manner and aid as necessary. 
• Collect and assemble expenses and mileage, verify director signature and drop off FedEx packages on necessary days, if applicable. 
• Schedule conference rooms. 
• Maintain, order, and manage all office supplies and other inventory needs for the service line. 
• Ensure proper maintenance of office equipment. 
• Monitor training registrations, prepare training attendance forms for the facilitator, verify staff attendance with supervisors and check training forms for completeness. 
• Maintain petty cash receipts and ledger. 
• Utilize various office management software and spreadsheets to research and document projects, operations, and vendor invoices. 
• Enter information into electronic health record (Evolv) and run reports as needed or requested. 

Requirements

Qualifications of the Administrative Assistant:  

Education: High School Diploma or equivalency required 

Experience:  

• One year of billing/accounting experience is required; three to five years of billing/accounting experience is preferred, including use of electronic health records is preferred.  
• Proficiency in Microsoft Excel is required. 

Knowledge, Skills, and Abilities:  

• Effective communication skills.  
• Highly organized, detail oriented and efficient in completing tasks.  
• Accurate record keeping skills.  
• Strong understanding of electronic health record systems is preferred.  
• Ability to handle multiple tasks efficiently and accurately.  
• Strong problem-solving skills when investigating payment denials. 

Benefits

Pay:

• $20/hourly

Our full-time comprehensive benefits package includes:

• Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k program.
• Tuition Reimbursement, Student Loan Assistance.
• 20 Days PTO (vacation, sick days), 7 paid holidays.
• Mileage/Toll Reimbursement, paid travel time between worksites.
• Life Insurance, Short/Long Term Disability, Catastrophic Sick Leave, Paid Parental Leave.
• Employee Assistance Program (telehealth/in person).
• Referral Bonuses up to $750 per hire.
• College tuition discounts, Credit Union perks, retail discounts.

Access Services is an Equal Opportunity Employer

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