Administrative Assistant - LaBine and Associates

Job Title: Administrative Assistant

Location: Guam

Job Type: Full-Time

Reports To: Restaurant Manager/Owner

Job Overview:   We are seeking a highly organized and proactive Administrative Assistant to support the daily operations of our client's restaurant in Guam. The successful candidate will play a key role in managing administrative tasks, improving office systems, and ensuring smooth communication between staff, customers, and management. This is an excellent opportunity for someone who is detail-oriented, possesses strong communication skills, and thrives in a fast-paced, customer-focused environment.

Key Responsibilities:

• Administrative Support:

  • Provide general administrative support to the restaurant management team.
  • Answer phone calls, emails, and other forms of communication in a timely and professional manner.
  • Handle customer inquiries, reservations, and feedback as needed.
  • Maintain and organize office files, documents, and schedules.

• Scheduling and Coordination:

  • Assist with employee scheduling, ensuring optimal staffing levels for smooth operations.
  • Coordinate meetings, events, and other activities as requested by management.
  • Help manage inventory and supply ordering to ensure restaurant needs are met.

• Billing and Financial Support:

  • Assist with basic bookkeeping, including tracking invoices, processing payments, and managing petty cash.
  • Ensure accurate record-keeping for financial documents and transactions.
  • Prepare and submit reports related to daily operations as needed.

• Customer Service:

  • Ensure a positive customer experience by managing inquiries and resolving issues efficiently.
  • Support front-of-house operations by assisting with customer requests and providing information about the restaurant.

• Office Management:

  • Maintain a clean and organized office environment.
  • Order and maintain office supplies and equipment.
  • Assist with administrative aspects of restaurant promotions or marketing efforts.

• Human Resources Support:

  • Assist in the recruitment and onboarding process for new staff.
  • Maintain employee records, track attendance, and assist with payroll preparation.
  • Handle confidential employee information with discretion and professionalism.

Qualifications:

• Education: High School Diploma or equivalent (Associate's or Bachelor's Degree in Business Administration or related field preferred).
• Experience: Minimum 1-2 years of experience in an administrative or customer service role, preferably in the restaurant or hospitality industry.
• Skills:
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Basic knowledge of bookkeeping and financial record-keeping.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Knowledge of restaurant operations and customer service practices is a plus.
  • Bilingual in English and Chamorro or Tagalog is a plus but not required.

Working Conditions:

• Hours: Full-time, with occasional evenings, weekends, or holidays based on restaurant needs.
• Location: On-site at the restaurant.
• Physical Requirements: Ability to sit or stand for extended periods, occasionally lift up to 20 pounds, and work in a busy, dynamic environment.

Benefits:

• Competitive salary
• Employee discounts on food and beverages
• Opportunities for growth and career advancement
• Health and wellness benefits (as applicable)

How to Apply: Interested candidates are encouraged to submit their resume and cover letter outlining their qualifications and interest in the position to PK@LaBineAndAssociates.com