Administrative Assistant Credit & Collections - PGT Innovations

Provides administrative support both to Credit Manager and Credit & Collections staff for PGT, CGI, ECO, ECO Commercial, and WinDoor.  Schedules appointments, gives information to callers, and otherwise relieves department of clerical work and minor administrative and business detail by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Conducts research, compiles information, and types statistical reports
• Coordinates and arranges meetings, prepares agendas, and reserves and prepares facilities
• Reads and routes incoming mail on a daily basis
• Administrative support including typing, copying, filing and shipping
• Orders and maintains supplies, and arranges for equipment maintenance
• Arrange travel, programs, events, and conferences
• Prepare memorandums outlining and explaining administrative procedures and policies to department staff
• Maintains department clerical procedure manual
• Compose and prepare confidential correspondence, reports, and other complex documents

• Monthly SOX reports
• Create and run various queries

• Work on special projects as needed
• Update sales tax files with rate changes
• Process charge-off accounts
• Process NSF checks
• Create and update forms in Adobe
• Process all Dealer Information Changes
• Maintain Customer Master Files
• Process all credit applications
• Helps with posting customer payments

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies:

• Customer Focus
• Information Monitoring
• Communication
• Contributing to Team Success
• Initiating Action
• Quality Orientation
• Stress Tolerance
• Manage Work – Time Management

EDUCATION and/or EXPERIENCE

• High school diploma required
• Some college preferred
• Previous administrative experience preferred
• Good typing skills
• Intermediate level of proficiency with Microsoft Word, Excel, and Powerpoint

At PGT Innovations, we may build and support high-quality, innovative windows and doors, but every day holds opportunities for us to do so much more – from building stronger teams through leading, supporting, mentoring, and collaborating, to fostering better relationships with our customers.

WHY WE’RE DIFFERENT

Every day we look for opportunities to grow and achieve greatness – together.

This isn’t an “everyone for themselves” environment. Here, we look out for each other. We help each other. We prop each other up during challenging times. 

Because inventing, building, and delivering the future of windows and doors is not a one-person job. It takes all of us.

• Our collaborative group.
• Our understanding family.
• Our strong team.

Working together to inspire greater opportunity for our customers, our community, and our team members. 

WHAT WE OFFER

• Competitive compensation
• Career advancement opportunities
• Medical coverage
• Dental coverage
• Tuition reimbursement
• Employee stock purchase plan
• 401k matching
• Profit sharing
• Paid time off
• Volunteer time off

PGT Innovations is an equal opportunity employer. Applicants are considered for positions without regard to race, color, creed, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, mental or

physical disability, marital/family/caregiver status, genetic information, military or veteran status, citizenship or any other characteristic protected by federal, state or local low. PGT Innovations also prohibits harassment of applicants or employees based on any of these protected categories.