Administrative Assistant - Riddleberger Brothers Inc

Riddleberger Brothers, Inc. is seeking to hire a talented and detail-oriented individual to join our team as an Administrative Assistant. If you are an independent thinker, you are comfortable prioritizing your day, are confident when communicating with individuals and groups, this may be the perfect career opportunity for you. The Administrative Assistant plays a vital role within our service department.

We offer career opportunities that allow you to be part of a team and grow as an individual.

Please click the video below to hear from RBI team members about what they like most about their jobs, and what it's like to build a career at RBI.

We offer you:

• Competitive pay
• Comprehensive benefits package
• Apprenticeship opportunities with a pathway to licensure
• Growth and development opportunities
• Scholarship program for our employees’ children
• Discounts at major automotive, computer, and cell phone companies
• Employee referral incentives
• Available with certain positions, where necessary/required:
  • Company mobile phone and/or tablet
  • Company vehicle
  • Company uniforms
• And much more!

Our benefits package offers you:

• Medical, Dental, Vision, and Life Insurances
• Short-Term and Long-Term Disability Insurances
• Accidental Death & Dismemberment Insurance
• Health Care and Dependent Day Care FSA's
• Employee Assistance Program (EAP)
• 401(k) Plan
• Generous Vacation, Holidays, and Sick Time
• And much more!

Please click the video below to hear from RBI team members about training and development opportunities at RBI!

About us:

We are a full-service plumbing. mechanical, HVAC service, controls, and design-build company. We have service the Shenandoah Valley since 1940.

• Main office is located at 6127 South Valley Pike, Mount Crawford, VA 22841
• Parent Company - Comfort Systems USA (https://comfortsystemsusa.com/)

Please click the video below to hear from RBI team members about RBI’s history and culture!

Primary Purpose of the Administrative Assistant position:

General administrative functions to support Sales Manager, Sales Representatives, VP of Service and Division Service Managers

Principal duties of the Administrative Assistant:

• Format and process sales proposals for new service agreements, set up new customers and agreements in system, obtain setup information needed for new customers and credit application approval.
• Send startup letters to customers after acceptance of new service agreements.
• Enter equipment in system with PM tasking schedule for new agreements, renewals and updates as needed using the fact sheet information, information provided by the sales team or operations.
• Prepare presentation packets for request for bids/proposals; Maintain technician training lists for resume updates for bids and proposals and maintain on the server.
• Monthly sales reporting – to include tracking new agreements and renewals for reporting, sales commissions, etc.; update New/Lost Agreement report as needed monthly and any other reporting needs.
• Order and maintain technical literature - service brochures, etc.
• Assist sales team with any customer service needs.
• Mechanical permits and check requests for permits; Bid bond requests; Send customer warranty letters for new equipment installations.
• Submit vendor certification documentation as requested by customers.
• Set up and maintain new special customer labor rates, markup tables in system as needed.

Education and Experience Requirements:

• Minimum 3-5 years’ experience performing administrative duties
• Strong computer skills; proficient with Microsoft Office

Physical Requirements:

• Normal lifting and bending that would typically be required in an office environment

Other Requirements:

• Maintain punctual and regular attendance
• Ability to work on a team and interact with people
• Ability to work in a fast-paced environment
• Ability to multi-task
• Strong verbal and written communication skills

If you are ready to join a growing, family-oriented company that puts their team members first, apply today, and build your future with Riddleberger Brothers, Inc.!

Riddleberger Brothers, Inc. is an Equal Opportunity Employer. 
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.