Administrative Assistant / Clerical / (CN801) - State of South Carolina

Job Responsibilities

With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.

This position is located at the Department of Mental Health, Catawba Community Mental Health Center (CCMHC), Chester Clinic, 524 Doctor's Court, Chester, SC 29706

Under the general supervision of the Office Manager, performs a variety of complex administrative functions related to patient care, medical records, facilities operations, and administrative duties to support the daily functions of the Chester Clinic.

Responsibilities for this Position Title include but are not limited to:

• Conduct the administrative admission processes for patients and resolve incomplete, erroneous, or otherwise insufficient admission information, complete required forms with patients, organize all required documents in electronic medical record system, and complete insurance verifications.

• Collect and ensure consistency with securing and documenting patient consents, financial information, prior authorizations, and billing documentation to include ensuring patient files are maintained in accordance with all polices and preparing clinic documents in preparation of upcoming appointments.

• Reduce loss billing opportunities by researching and updating patient records with complete and up to date billing and insurance information in multiple software programs and by remaining knowledgeable of and adhering to all SCDMH, the State of SC, applicable 3rd party insurance providers (including Medicaid Fee-for Service, MCO, Medicare, and HMO plans) and related compliance programs to ensure fair and ethical billing practices and intake procedures.

• Provide clerical support for clinical personnel; distribute and respond to mail and faxes as needed; and collect patient vitals including pulse, blood pressure, height, and weight.

• Assist with clinic operations by providing state vehicle coordination; performing cashier duties including requesting, documenting, and depositing patient payments; and responding to medical record requests.

• Comply with corporate compliance policies/procedures, Risk Management plans, and complete all annual training as required.

• Performs other related duties as requested.

Minimum and Additional Requirements

State Minimum Requirements:

A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

Agency (Facility) Minimum Requirements:

A high school diploma and two years clerical experience; or an associate degree in secretarial science or other related field; or three years of clerical experience.

Note: If any Agency Requirements are listed above, applicants must also meet those requirements to be considered for the position.

Preferred Qualifications

Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

A valid driver's license is required. Ability to lift 5lbs and operate a state vehicle. Position is considered essential and may be called back during crises/disasters/emergences. Position will be part of the Assertive Community Treatment Team. Requires flexible schedule.

The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children

• 15 days annual (vacation) leave accrual per year

• 15 days sick leave per year

• 13 paid holidays

• Paid Parental Leave

• State Retirement Plan and Deferred Compensation Programs