Administrative Assistant - Behind the Design

Administrator Coordinator Opportunity: Become a key player at our local family business! 

Are you a detail-oriented, creative problem-solver who thrives in a collaborative environment? We're a third-generation, family-owned, local business looking for our next growth hire! We have a demonstrated track record of success dating back to 1973, and are looking for a fantastic administrator and project coordinator to support our sales processes in the window treatment niche! Our core values are honesty, collaboration, and expansion, and we’re looking for likeminded support staff to come in and work magic as the spine of our showroom, workroom and business. 

What We Offer:

• First Year Earnings Projection: $49-51k (with commissions included)
• Base Compensation: Base pay of $20-22/hour
• Commission for your work in sales support! 
• Intentional Growth Plan. 
• Health Benefits: We cover up to 75% of employees’ employer-provided health insurance through a standard HSA/contribution process. 
• Retirement Plan: We offer a simple IRA with a 3% company match.
• Paid Time Off/Vacation: Enjoy 1 week of PTO per year, 2 weeks by year 3. 
• Sick Days: 3 days annually.
• Holidays: 7 paid holidays.
• Employee Discount: We provide a discount on products to help out with your window treatment/interior design needs. 

A Day in the Life:

• Arrive at our kinetic showroom/workroom each Monday-Friday at 8:30 AM, wrapping the day up by 5:00 PM.
• Become the voice and face of our business for any inquiries, answering the phone and providing clients with direction. 
• Provide scheduling support for our team members, connecting with end users to set up in home appointments on their behalf.
• Follow up on customer inquiries to ensure conversions to sale where possible. 
• Assist in project managing each sale, providing support to ownership, sales, and installers.

Who We’re Looking For:

• We value prior experience in project management, sales support, or administrative roles. 
• Experience working in Interior Design/Window Treatments and/or a showroom/workroom environment is highly valued as well.
• Similar or translatable experience or former work at a small business also a !
• Our ideal candidate is driven by interactive and detail oriented roles. 
• We need someone who is not afraid to pick up the phone but is also laser-focused on getting the job done. 
• You’re great at spinning a few plates with priorities in mind: You’ll need to keep your eye on the prize and keep your focus on details and deadlines. 
• You’re adept or adaptable with tooling and MAC OS and happy to log all day long in a CRM. 
• You understand how to manage-up and will bring key details to ownership’s attention via the appropriate venue, where needed. 
• You’ll possess the discernment to problem solve on your own with proficiency post-training period where appropriate as well. 

Additional Role Responsibilities:

• Take on the challenge of converting dormant leads to sales. This includes web inquiries, folks you’ve spoken with on the phone as the face of the business, or leads that the sales team generated and has yet to convert. 
• Provide scheduling and trouble shooting support to the installation team, the sales team, and end users. 
• Assist with inventory management, connecting with our onsite workroom and our vendor partners where needed in order to move the project of each sale along. 
• Interact with our vendors and suppliers on a consistent basis, acting as their account manager and connecting with them on diverting lead times. 
• Interact with ownership, providing support tasks where needed in the ops and sales arena. 

Ready to be a key player in a lucrative niche of the interior design realm? Apply today! We’d love to start a conversation with you. 

Behind the Design and its affiliates are proud to be equal opportunity employers.

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