Administrative Assistant at The Planet Group
Cambridge, MA 02138
About the Job
Job Description
$25-30/hr
Administrative Assistant
3-month contract
Location: Cambridge, MA
Must Haves:
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Prior office experience required
- College degree
- Higher Education experience
Job Description:
This role is with The Grad School of Arts+Sciences
The Staff Assistant III is the first point of contact for all general inquiries and is responsible for triaging phone calls, welcoming and assisting all visitors, and answering any inquiries received by the general department email account.? The Staff Assistant III stays current on all department programs and events in order to provide excellent customer service to all students, staff, and faculty.
Duties include, but are not limited to, the following:
- Answers the main phoneline, refers calls to other departments both internal within and external to department.
- Provides guidance to prospective and current students regarding dates and deadlines and general University policies and procedures.
- Welcomes and assists visitors to the administrative offices.
- May provide administrative support to the Dean of Admissions and Financial Aid and Dean of Administration and Finance, which includes calendar management, drafting email correspondence, preparing mail-merges for bulk mailing, preparing materials for meetings, tracking follow-up action items from meetings, tracking and preparing for upcoming events/deadlines/milestones.
- Responds to email inquiries received by the general department email account and serves as the backup for the financial aid general email account.
- Drafts safety and security protocols as a member of the Front Desk team.?
- Creates, updates, and maintains all Front Desk documentation, including information related to the phone system, emails, mail, and safety and security.?
- Creates and maintains the Front Desk Daily Log, which documents all the current and upcoming events and happenings including protocols.
- Sorts and distributes mail for the staff.
- Monitors all incoming and outgoing packages and notifies staff of packages to be picked up at the front desk.
- Trains new employees on the alarm system and trains new staff on how to provide front desk coverage.
- Assists the Administrative team with building requests for maintenance, event planning for staff events and outings, and manages the lunch coverage schedule.
- May perform other duties as assigned.