Administrative Assistant/Billing Specialist - Eyas Landing

Do you enjoy working with a collaborative team in pursuit of a shared mission? Want to make a positive impact in your community? Join the Eyas Landing/Blue Bird Day team!

Ideal candidates should be hard working, autonomous, and organized. Candidates should be eager to join a multi-disciplinary team of providers, collaborating to provide an individualized treatment approach that recognizes each child's individual needs and personality.

Responsibilities

• Provide the highest level of customer service to patients, providers, and referrals as part of our in-house concierge admin team.
• Manage assigned intake, scheduling, and billing tasks for client caseload as needed.
• Check health insurance eligibility and benefits for clients as needed.
• Manage the requests and daily management of insurance preauthorizations to ensure they are kept active and appropriately documented and linked to scheduled services/claims in the electronic medical records system.
• Assist clients with understanding and processing their monthly statements
• Address denied insurance claims for correction, reprocessing, and appeal to prove medical necessity for payment.
• Manage the ongoing scheduling of services for clients to best meet therapy recommendations for treatment, client requests for services, and provider productivity expectations.
• Answer all patient or insurance telephone inquiries with supervision from Administrative Manager.
• Maintain client files on Microsoft 365 and electronic medical records system.
• Answer phone calls, emails, and intake requests with professionalism, according to company style guidelines, and within the expected timelines.
• Assist with various administrative projects as needed.
• Manage all reception tasks for assigned shifts at the front desk.
• Ensure the administrative office area is tidy and presentable.
• Light cleaning and assisting with other office tasks as needed.
• Participate in required supervision meetings for first six months of employment and as needed per discretion of supervisor.
• Participate in all required company orientation, professional development days and ongoing trainings as required.
• Participate in monthly staff meetings, department meetings and as needed team meetings.
• Follow all company policies and procedures.

Requirements

• Bachelors Degree OR 5 years of experience as an administrative assistant in lieu of of Bachelor's degree
• 1 year of experience as an administrative assistant preferred
• Health care administration experience preferred
• Experience using EMR systems; experience using Central Reach highly preferred.

Birds of a feather...work together!

The Eyas Landing team is comprised of compassionate individuals who have a passion to see our clients succeed. We value our employees, provide outstanding benefits, and work to foster a supportive and inclusive environment so our staff can focus on doing what they love, helping our clients!

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Our comprehensive benefits

• Competitive hourly rate
• Competitive Paid Time Off (PTO) allowances
• 401k with substantial company match
• Blue Cross Blue Shield PPO medical insurance
• Dental and Vision insurance
• Call A Doc (on call physician)
• $25,000 Life Insurance policy

Our supportive, collaborative culture

• In-depth onboarding to set you up for success
• Individualized mentorship focused on your unique goals
• Department and all staff meetings
• Birthday and Anniversary celebrations
• Fundraising initiatives
• Holiday celebrations
• And MORE!