Administrative Assistant - Grapevine MSP Technology Services

At Grapevine MSP, we have the vision to partner with businesses to help them make sound technological decisions by promoting efficiency, security, and innovation. Our team takes pride in its hard work and dedication; we are excited to support the community and existing customers. We are the Central Valley's largest managed service IT firm, based in Bakersfield, CA. Starting in 2009, owner and CEO Joe Gregory started the company in the middle of a recession with the vision to partner with small businesses to provide innovative technology solutions. Our team at Grapevine MSP has grown exponentially; we serve small to enterprise businesses throughout the Central Valley. Services include proactive IT support, infrastructure management, strategic IT consulting services, phone system solutions, 24×7 help desk services, staff augmentation, managed cloud services, cybersecurity, and more. We attribute much of our success to our fantastic team. We are looking for new members passionate about technology to join our team. Our culture revolves around teamwork and winning together, so a can-do attitude and a positive outlook are what we look for!

Grapevine MSP was recognized in 2017, 2018, 2019, 2020, and 2021 as an INC 5000 Award Recipient; they were also ranked on the MSP Global 501 List of Top Managed IT Service Companies in 2017, 2018, 2019, 2021, and 2022. Locally, we have received multiple recognitions/awards for being the best of the best. Grapevine MSP is a Microsoft Tier-1 Solutions Provider.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Screen, answer, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
• Provide basic and accurate information in person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep an inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

Requirements

• Proven work experience or similar role
• Proficiency in Microsoft Office Suite
• Proficiency in QuickBooks
• Hands-on experience with office equipment (e.g., fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• A high school degree and additional certification in Office Management are a plus.

Benefits

• Competitive Pay
• 401K Plan with matching pay contributions
• Grapevine MSP offers access to low-cost, high-quality healthcare options, "Health, Dental, and Vision."
• Vacation time
• Paid Sick Time
• Performance Bonuses
• Work Anniversary Recognition
• Plenty of training courses are covered if you want to advance further; Grapevine MSP offers Growth and Development Plans with Industry-Specific Training.
• Team Events
• Social Events