Administrative Assistant - American Arbitration Association Inc.

Description

Overview:

Looking for an exciting opportunity in the legal industry? We have the perfect job for you! Our team of dedicated professionals is looking for anAdministrative Assistant to work with us in Atlanta, GA.

As part of our team, you will have the opportunity to perform various administrative and clerical tasks that support office operations, serve as a backup for reception and other administrative personnel and provide clerical assistance in the administration of arbitration and mediation cases in accordance with the rules and procedures of the AAA.

The expectation for this position is 100% onsite. In addition to a competitive salary range of $42,000 - $48,000/year, we offer a 7.5% quarterly incentive opportunity to reward your hard work.

Named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

Responsibilities:

• Responds to inquiries promptly; anticipates troubleshoots, and resolves problems by weighing the importance of facts and issues; ensures that unresolved and complex issues are escalated to management.
• Answers and directs phone calls, schedules meetings, and supports visitors; provides information to visitors and clients.
• Generates and sends correspondence.
• Performs administrative duties such as filing, typing, copying, binding, scanning, etc.
• Makes travel arrangements for executives, such as booking flights, cars, and hotel or restaurant reservations.
• Collaborates with Corporate Services and IS Departments to repair and maintain office equipment (copy machines, fax machines, etc.).
• Exhibits polite and professional communication via phone, email, and mail.
• Assists with the organization, maintenance, and submission of documentation and business records; liaises with office staff, AAA corporate office, outside parties, vendors, and others.
• Maintains office supply inventory by checking stock to determine inventory level, anticipating needed supplies, and placing and tracking orders.
• Provides clerical support on the management of arbitration and mediation cases in accordance with the rules and procedures of the AAA (i.e., maintains and updates case files, records, and documents in the online case management system (PRISM), assists the case management team in completing tasks, monitoring emails, and preparing communication, ensures the confidentiality of case information and records, etc.)

We value employee growth and offer opportunities for professional development. You will have the chance to attend on-site and in-person meetings and training sessions to further your career in this field. So, if you are looking for a challenging and rewarding career opportunity in a supportive and collaborative environment, look no further! Apply today and become a part of our dynamic team.

Qualifications:

Education & Experience:High School Diploma/GED; 2 years of experience in an administrative support capacity; or an equivalent combination of education and experience.

Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.

Technology Skills: Intermediate proficiency in Microsoft Outlook, Word, Excel, and creating and managing spreadsheets and database functions.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.