ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist all members of the team as needed.
• Gather client invoices and perform an analysis of charges to prepare client for reimbursements. Seek ways to improve business process and provide suggestions to better meet the client's needs
• Attend trainings, webinars and workshops. Some travel may be involved.
• Prepare accurate and detailed reports for the team and the client
• Manage through completion all assigned projects with little oversight
• Communicate effectively with clients and staff
• Prepare and maintain forms and records and all supporting analysis
• Maintain and update client database and internal tracking tools
• Must have the ability to meet deadlines
• Receive, scan and electronically file various forms and documents
• Work heavily in Excel, Word, and Adobe and demonstrate proficiency in using these tools
• Ability to manage workflow
• Must be able to multi-task, be flexible, and organized
• Demonstrate the ability to write professionally for all required assignments
• Assume additional duties and responsibilities as requested
• A basic understanding of telecommunications and networking is preferred
• The ability to learn and understand the compliance and regulatory framework of the program is important
• Demonstrate the ability to work independently and be a self-starter
• Desired candidate will possess analytical, divergent, critical and creative thinking skills
• Desired candidate will have a high-level of customer-focused entrepreneurship