Administrative Assistant (Alumni Relations) at The Planet Group

20-24/hr 
 

Job Title: Administrative Assistant (Alumni Relations)
8 Month Contract 
Location: Boston MA 02215
 
Must Haves:

• Bachelor's degree 
• 2+ years of admin/relevant experience 
• Customer service
• Microsoft office
• Data entry

Preferred:

• Higher education experience 

Job Summary/Description: 
As the Administrative Assistant for Alumni Relations, you’ll play a crucial role in ensuring smooth operations within our dynamic office. Reporting directly to the Associate Director of Alumni Engagement and Operations, you’ll serve as the face of our reception desk, handling administrative tasks and supporting the Vice President of Alumni Engagement staff. Your responsibilities will span customer service, communication management, administrative support for alumni events and office staff, and other duties as assigned.

Key Responsibilities:
Reception and Customer Service:

• Greet guests and callers warmly, creating a positive first impression.
• Answer phones promptly and professionally, directing inquiries to the appropriate team members.
•  Provide exceptional customer service to alumni, donors, and visitors.

Administrative Support:

• Manage departmental communication, ensuring timely and accurate dissemination of information.
• Handle deliveries and mail efficiently.
• Assist with event planning and execution, from logistics to attendee coordination.
• Update constituent records in our database, maintaining accuracy and completeness.
• Order office supplies and coordinate catering for meetings and events.

Collaboration and Adaptability:

• Work closely with the Vice President of Alumni Engagement staff to proactively address administrative requests.
• Be flexible and adaptable, ready to assist with other duties as assigned.