Administrative Assistant (Alumni Relations) - Resource Logistics, Inc.

Job Title: Alumni Relations Administrative Assistant

Position Overview: As the Administrative Assistant for Alumni Relations, you ll play a crucial role in ensuring smooth operations within our dynamic office. Reporting directly to the Associate Director of Alumni Engagement and Operations, you ll serve as the face of our reception desk, handling administrative tasks and supporting the Vice President of Alumni Engagement staff. Your responsibilities will span customer service, communication management, administrative support for alumni events and office staff, and other duties as assigned.

Previous experience and skills: Customer service, Microsoft office, data entry, communication skills, and organization skills.

Key Responsibilities:

" Reception and Customer Service:
o Greet guests and callers warmly, creating a positive first impression.
o Answer phones promptly and professionally, directing inquiries to the appropriate team members.
o Provide exceptional customer service to alumni, donors, and visitors.

" Administrative Support:
o Manage Cliental communication, ensuring timely and accurate dissemination of information.
o Handle deliveries and mail efficiently.
o Assist with event planning and execution, from logistics to attendee coordination.
o Update constituent records in our database, maintaining accuracy and completeness.
o Order office supplies and coordinate catering for meetings and events.

" Collaboration and Adaptability:
o Work closely with the Vice President of Alumni Engagement staff to proactively address administrative requests.
o Be flexible and adaptable, ready to assist with other duties as assigned.