Administrative Applications Administrator - Highland Community College

ADMINISTRATIVE APPLICATIONS ADMINISTRATOR

Highland Community College is seeking a skilled and motivated Administrative Applications Administrator to oversee the College’s administrative application systems. This full-time position is integral to enhancing institutional efficiency and supporting strategic goals through system analysis, maintenance, and technical support.

Key Responsibilities:

• Analyze and maintain administrative application systems to address complex operational issues, policies, and procedures.
• Provide technical support to end users, including problem resolution and documentation to ensure timely solutions.
• Research, plan, and implement software upgrades, patches, and new data capture and reporting requirements.
• Stay updated on industry trends and regulations to ensure compliance and readiness for system enhancements.
• Lead projects involving administrative applications, including securing consultants, managing timelines, and resolving technical issues.
• Create and manage user accounts for administrative applications while ensuring data security and integrity.
• Extract data and assist in fulfilling institutional data needs, including federal, state, and internal reporting requirements.
• Collaborate with the Director of Institutional Research to prioritize data needs and align with institutional strategies.
• Perform other duties as assigned to support the institution’s mission and goals.

What We’re Looking For:

• Education and Experience:
  • Associate’s degree in Information Technology, Computer Science, or a related field is required (Bachelor’s degree preferred).
  • A minimum of five (5) years of direct experience with administrative application software systems, analysis, and design (preferably Ellucian Banner) OR an equivalent combination of education and experience.
• Skills and Knowledge:
  • Proficiency with administrative and educational computer systems (preferably Ellucian Banner), relational databases, and programming languages (Oracle, PostgreSQL, PL/SQL).
  • Knowledge of systems analysis, project management, and software implementation processes.
  • Strong analytical, problem-solving, and technical troubleshooting skills.
  • Effective communication and customer service skills to address end-user needs.
  • Ability to manage multiple projects and prioritize tasks effectively.

Why Join Highland Community College?

• Opportunity to make a significant impact on institutional efficiency and technology-driven goals.
• Collaborative work environment with a diverse population of staff and students.
• Competitive benefits and professional growth opportunities.

Compensation: $51,201 - $76,802

How to Apply:

Interested applicants should apply online at www.highland.edu/employment. Applications are not complete until the following materials are submitted:

• Online application
• Cover letter
• Resume
• Unofficial transcripts
• Contact information for three professional references

For alternative application methods or questions, contact Human Resources at 815-599-3426. Applications will be accepted until the position is filled.

Commitment to Diversity:

Highland Community College is an Affirmative Action/Equal Opportunity Employer committed to fostering an inclusive environment. Applications from veterans, minorities, individuals with disabilities, and other diverse groups are strongly encouraged.