Admin Specialist - PGS - APN Software Services Inc

SHORT DESCRIPTION:

Under varied degrees of supervision provide a variety of administrative support and services for assigned operation (business unit).

PRIMARY DUTIES & RESPONSIBILITIES:

Performs a combination of the following duties and responsibilities:

1. Communicate with internal and external customers

2. Data entry, data maintenance, reporting and analysis

3. Clerical Functions

4. Records Management

5. Gas account and gas facility research and administration

6. Work activity tracking, scheduling and record keeping

7. Will perform additional duties and responsibilities and assist other personnel as needed.

RELATIONSHIPS:

Key Internal: Interacts with a variety of company personnel within Gas Operations and TECO Corporate staff.

Key External: Interaction outside the Company is mostly with customers, contractors, developers, other utilities, governmental agencies, vendors and members of the general public.

JOB RELATED DIMENSIONS (Core dimensions):

Business & Job Knowledge*

Judgment*

Ownership & Excellence*

Produce Results*

Teamwork*

Work Safely

WORKING CONDITIONS:

The administrative personnel will work primarily in an office environment; but may be required to work in a warehouse or outdoor setting.

PHYSICAL DEMANDS/REQUIREMENTS:

Must be able to independently operate a motor vehicle in a safe manner.

Must be able to independently enter/exit a motor vehicle as required.

Must be able to walk, stand or sit for extended periods of time.

Must be able to bend and/or stoop requiring full use of the lower extremities and back muscles.

Must be able to grasp/handle small hand tools and other objects by applying pressure with fingers and palms.

Must have vision correctable to 20/40.

Must be able to pull, push, lift and carry objects weighing up to 10 lbs.

Must not have an average hearing loss greater than 40 decibels in the better ear at frequencies of 500, 1000 and 2000 with or without a hearing aid.

Must be able to perform repetitive motions by extending arms and hands in any direction with substantial movement of wrists, hands and fingers.

Must be able to enter letters and numbers on a keyboard.

Must have the ability to judge distances and spatial relationships of objects.

Must be able to reach in any direction up to 4 feet.

Must be physically capable of indoor/outdoor.

POSITION CONCEPT:

Under active supervision provide administrative support and services for assigned business unit. Perform general clerical duties, handling matters of a routine nature and processing routine items. Supports/Assists with the resolution of issues or may resolve problems of routine to low complexity.

QUALIFICATIONS:

Education:

Required: High School Diploma or GED

Preferred: Business Administration or Secretarial courses beyond high school

Experience:

Required: Minimum 1 year of diversified clerical office experience related to the duties and responsibilities of this position

Preferred: Minimum of 2 years of administrative experience in a utility environment

Knowledge/Skills/Abilities (KSA):

Required: Must be able to express and exchange ideas verbally and in writing; Must be able to perform basic math functions (add, subtract, multiply, divide); Knowledge of basic electronic mail functions (email), including ability to send, receive messages and attach documents; Ability to operate a variety of basic office equipment; Ability to use a computer to input data, access information and/or create materials and documents using various software applications including window applications; Must have attention to detail and ensure that spelling, grammar, punctuation, and sentence structure to written materials are complete and error free; Good interpersonal and communication skills; Ability to remain professional at all times when dealing with internal and external customers; Ability to work well with various levels within the organization.

Preferred: Ability to manage and prioritize multiple assignments. Possess good organizational skills and be able to maintain effectiveness in a fast-paced environment