Admin, Sales Operations - Fujifilm

The Sales Operations Administrator provides the administrative support for processes related to fulfilling sales orders for the Company medical diagnostic imaging products.

FUJIFILM Healthcare Americas Corporation is a comprehensive healthcare company that has an extensive range of technology and expertise in the detection, diagnosis, and treatment of diseases. Fujifilm’s innovative portfolio includes solutions spanning diagnostic imaging, enterprise imaging, endoscopic imaging, surgical imaging, and in-vitro diagnostics. The company is headquartered in Lexington, Massachusetts. For more information, please visit healthcaresolutions-us.fujifilm.com.

FUJIFILM Holdings Corporation, headquartered in Tokyo, leverages its depth of knowledge and proprietary core technologies to deliver innovative products and services across the globe through the four key business segments of healthcare, electronics, business innovation, and imaging with over 70,000 employees. Guided and united by our Group Purpose of “giving our world more smiles,” we address social challenges and create a positive impact on society through our products, services, and business operations. Under its medium-term management plan, VISION2030, which ends in FY2030, we aspire to continue our evolution into a company that creates value and smiles for various stakeholders as a collection of global leading businesses and achieve a global revenue of 4 trillion yen (29 billion USD at an exchange rate of 140 JPY/USD). For more information, please visit: www.fujifilmholdings.com.

For further details about our commitment to sustainability and Fujifilm’s Sustainable Value Plan 2030, click here.

Job Description:

Duties and responsibilities

• Responsibilities include conducting, communicating and documenting the following:
  • Order Acceptance and Booking: receive and review signed quotes submitted by the Account Executive and submit for Company Management signature and approval; once approved, promote/book orders in Salesforce and SAP.
  • Order Processing: Initiate product configuration; Confirm financing, taxable status, bill to/ship to addresses and contact information; Coordinate order release based on information provided by Sales, Site Planning, Service and Operations.
  • SAP Account Maintenance – work with the Data team to consolidate duplicate accounts, update customer information, taxable status.
• Additional Duties may include:
  
  • Communicate with other departments and external suppliers as needed to facilitate order fulfillment of new and refurbished equipment.
  • Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.

Qualifications

• Bachelor’s degree or equivalent business experience.
• Two (2) to three (3) years of administrative or sales support work experience, ideally in a Site Planning, Construction, or Project Management environment; preferred.
• Must be detail oriented with strong organizational skills.
• Proficient with Microsoft Outlook, Excel, and Word.
• Experience with SAP and Salesforce, or other CRM software, preferred.
• Requires excellent written and verbal communication skills.
• Strong ability to communicate with individuals from diverse backgrounds.
• Strong ability to resolve a conflict or issue quickly and completely.
• Strong ability to manage and execute multiple projects at the same time.
• Strong ability to work with staff to encourage maximum teamwork and customer service.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Usual office working conditions.
• Frequently required to sit; talk; or hear.
• Frequently use fingers to type and do other fine motor tasks.
• Occasionally required to stand; walk, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.
• Occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision and depth perception.

Additional needs/requirements

• Ability to travel anywhere in the U.S.
• Valid driver’s license with a safe driving record.

Travel

• Occasional (up to 10%) travel may be required based on business need.

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hcushr.department@fujifilm.com or (330) 425-1313).