Admin/Clerical - Receptionist - TalentBurst, Inc.

Role: Admin/Clerical - Receptionist

Location: Glendale, CA 91204

Duration: 3 Months

Job Description: Position Overview/Project Details:

Temporary Front Office Medical Receptionist. Position is expected to perform medical front office tasks as outlined below.

Minimum Qualifications & Experience:

One year experience in medical clinic setting. Candidates' skillsets outlined below must be clearly outlined on their resume; otherwise, application will not be considered.

Experience in high volume scheduling and phone handling, as well as experience working in a fast-paced, patient facing, customer service environment.

Medical clinic experience is an absolute must-have. Understanding of health insurance and medical terminology required.

Spanish or Armenian language fluency.

Other skills:

Knowledgeable in Managed Care insurances as well as government payer (i.e. Medicare; MediCal or Medi-Medi)

Knowledge of new patient registration in EMR (electronic medical record) system (EPIC is a plus)

Skilled in prepping future patient visits by reviewing patient demographics and medical administrative forms such as consents, privacy/HIPAA forms, etc.

Skilled in verifying eligibility through health insurance website, phone calls, medical group portals, etc.

Knowledgeable in medical groups/IPA authorization submissions

Excellent in following up outstanding items (i.e. MD orders, authorizations, eligibility verification, messages (hospital, insurance plans, patients, doctors, etc.)

Skilled in scheduling patients with multi physicians

Skilled in reviewing patient co-pay and obtaining copayment from patients

Check incoming / outgoing faxes and distribute to clinical staff members accordingly

Skilled in reviewing physician orders in EMR and coordinating patient scheduling in other departments

Verifying patient demographics and update information in EMR at each visit

Experienced in documenting outgoing/incoming phone calls in EMR

Excellent in customer service

Greet visitors entering the organization and direct them to the correct destination.

Excellent verbal and written communication skills

Excellent interpersonal skills.

Demonstrated written and verbal communication skills

Ability to plan and carry out responsibilities with supervision.

Knowledge of telehealth and signing up patients onto patient portal

Skilled in answering in-basket messages via EMR in a timely manner

Minimum Education:

High school diploma or equivalent

Location (If remote, list as so):

*** Glendale (222 W. Eulalia St., Ste 100-B, Glendale, CA 91204)

Schedule:

Monday Friday (8 am to 5 pm)

FTE Conversion/Extension possibility?

Not at this time.

Interview Type (phone, Teams, in-person, etc.):

In-person

Any other information you'd like suppliers to know:

Fluent in Spanish or Armenian language.

TB_PH