ADMIN ASSOCIATE at Sentara

Norfolk, VA

About the Job

Sentara Health is currently seeking an Administrative Associate in Labor and Delivery at our Sentara Norfolk General Hospital in Norfolk, Virginia.

Hours/Shift: Full-Time, Rotating

Sentara Benefits:

We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com)

Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.

Facility and Position Overview:

As an Administrative Associate you will provide administrative support to the unit/department(s) you are assigned to. You will serve as the first point of contact for patients, family members and visitors coming into the unit. The Administrative Assistant position requires the application of excellent customer service skills as well as excellent computer and clerical skills.

Click here to hear about a day in the life of an Administrative Associate with Sentara Health. https://youtu.be/_3v0DxvA8nc

Education Required:

High School Diploma or Equivalent

One of the following is required:

One year of previous work experience in a medical office OR

One year or more of previous work experience in customer service OR

One year or more of previous work experience in a call center OR

One year or more of previous clerical experience OR

Associates or bachelor’s level degree.

Keywords: #INDEED, Administrative, front desk, clerical, call center, customer service, receptionist, monster, Talroo-Allied Health, monster, non-clinical, admin asst.

Responsible for scheduling, pre-registration/registration, insurance verification, point of arrival reception, chart preparation and revenue cycle processes for all patients. Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.One of the following four skill levels required: One year experience in medical environment or; Completion of healthcare related certificate program or; Completion of higher level of education requirements or; Transferable skills, example: one year or more in a call center, customer service application program, etc.

High School Grad or Equivalent

Medical Office 1 year

Time Management
Troubleshooting
Active Listening
Service Orientation
Communication
Social Perceptiveness
Critical Thinking
Reading Comprehension
Speaking