ADMIN ASSISTANT I - HR - Hard Rock International (USA), Inc.

POSITION SUMMARY:

The Admin Assistant I will be responsible for developing an environment that creates excitement for internal and external guests. They will be responsible for assisting the Human Resources Department and coordinate office functions. They will maintain correspondence files, inventories of printed material, assigned projects, spreadsheets, budget files, scheduling, and general office management duties.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Purchases supplies and other items needed by department, authorizing purchase orders within guidelines to ensure timely procurement of necessary items.
• In charge of planning and coordinating meetings and events which include setting up, gathering, compiling, and organizing all required information, creating presentation materials, and ensuring budgets are maintained.
• Answer phones and assist guests and team members.
• Handles complimentary services and/or goods in addition to reservations as requested.
• Attend and participate in meetings, completing follow up as assigned.
• Perform other duties as assigned.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

KNOWLEDGE OF:

• Proficiency in Microsoft Office and other software systems.
• Independently initiating, following up on, and completing assignments as well as special projects.
• Some understanding of the gaming industry and the Hard Rock brand.
• Basic mathematical functions.
• Sound interpersonal judgment and decision-making skills in directing administrative tasks, using discretion when necessary, understanding the potential impact on the department.

ABILITY TO:

• Ability to type 45 to 65 wpm.
• Ability to communicate effectively with external contacts and all levels of team members.
• Use all required office equipment in an effective and efficient manner.
• Work with various computer applications and programs.
• Review and comprehend all necessary documentation.
• Compose, type, route, and file correspondence, etc.
• Be flexible to work varying shifts and time schedules as needed.
• This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
• Perform effectively in a fast-paced environment.
• Interface professionally with business contacts and customers.
• Obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

High school education or equivalent, some experience preferred in a secretarial or administrative capacity.  Proficient in Spanish preferred.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must be at least eighteen (18) years of age.
• Must be able to work holidays.
• Must have team building skills.
• Must be detail-orientated and be able to multi-task

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.

Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.