Admin Assistant 3 - req# 31387 - University of New Mexico

Albuquerque, NM 87131

About the Job

Admin Assistant 3

Requisition ID	req31387
Working Title	Admin Assistant 3
Position Grade	08
Position Summary	Student Health andCounseling (SHAC) is a comprehensive health service available to all currentlyenrolled UNM students. SHAC is located North of Johnson Center and across fromthe Student Union Building. It is open Monday through Friday and is closed onall UNM holidays. Services include medical appointments (scheduled and sameday), pharmacy, women's and men's health, allergy and immunization, medical specialty clinics, physicaltherapy, lab and x-ray, travel health clinic and counseling services, as wellas health education, prevention, and promotion. The University of New Mexico Student Health andCounseling (SHAC) is seeking applicants for an Administrative Assistant 3position to work in the Front Desk/Reception department. The AdministrativeAssistant 3 position consists of the ability to perform and/or oversee avariety of associated administrative tasks, and electronic health recordworkflows that support the clinic. The ideal candidate will demonstrate thefollowing experience and skills: Comfort level with basic medical terminology. MS Office programs, cash balancing, record-keeping and/or specified information gathering projects. Health X-net Insurance verification, scheduling and answering phones, and to work independently with projects, and in a team environment. Professional/friendly interpersonal communication skills in working with a diverse population. Completes personal deposit at end of day and takes turn completing SHAC deposit first thing every business day, reconciles any issues and assist with problem resolution. Provides administrative support activities for SHAC Front Desk such as answering telephones, assisting and resolving problems and inquiries of visitor, parents, reviews incoming calls to determine escalation to supervisor and/or director(s). Schedules appointments and maintains schedules, reschedules patients when provider is unable to come into the clinic. Daily verification of insurance eligibility using Health X-net. Assist with co-worker training and collaborates on problem resolution. Maintains and updates SHAC Front Desk files and records. See the Position Description for additional information.
Conditions of Employment	If this position is assigned to the Athletics Department, either administratively or functionally, compliance with all NCAA rules and regulations is required. Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement. All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
Minimum Qualifications	High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications	Excellent customer service skills and professional demeanor. Knowledge of HIPAA requirements. Ability to ask for clarification or additional information when needed.
Additional Requirements
Campus	Main - Albuquerque, NM
Department	Student Health and Counseling (037A)
Employment Type	Staff
Staff Type	Regular - Full-Time
Term End Date
Status	Non-Exempt
Pay	Hourly: $17.50 - $22.50
Benefits Eligible	This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB Statement	As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required	Yes
For Best Consideration Date	11/11/2024
Eligible for Remote Work	No
Eligible for Remote Work Statement
Application Instructions	Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application. Please include a resume, a cover letter, and three professional references.
*Positions posted with a Staff Type of Regular* or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.** The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.

Source : University of New Mexico