Activities Assistant/Customer Service Representative - PruittHealth
Atlanta, GA 30319
About the Job
JOB PURPOSE:
Assists in the planning, implementation, and evaluation of recreational, social, intellectual, emotional and spiritual programs, in accordance with the patient's assessment and care plan, and as directed by the Supervisor.
KEY RESPONSIBILITIES:
- Conducts assessments and gathers information by interviewing residents, interested family members, legal representatives and significant others to develop individualized recreation programs that accommodate the functional levels, needs and interests of each resident.
- Updates resident Recreations programs as needed to accommodate individual needs and preference and to protect and promote residents’ rights.
- Works cooperatively with members of interdisciplinary team to develop, implement and evaluate plan of care. Attends care conferences and develops activity interventions as part of the comprehensive plan of care. Communicates resident concerns and responses to interventions to the interdisciplinary team members and direct care staff.
- Schedules recreational activities to accommodate the residents hours ( morning, afternoon, evening, weekend), that appeal to all age groups, both men and women, take place in a variety of locations and include special seasonal events. Posts monthly Activities calendar.
- Provides activities to residents confined to their rooms that reflect life-long interests such as music, reading, visits with people of shared interests and in-room projects that the resident can work on independently or with staff assistance.
- Provides structured activities to meet the needs of cognitively impaired residents such as music events, gross motor games or outdoor walks. Seeks way to adapt activities so that all resident can participate such as segmenting tasks to simple steps, providing verbal prompts, physical support, demonstration and hand-over-hand assistance when the residents is unable to complete a task independently.
- Develops and implements effective procedures to ensure that all residents are informed that activities are occurring, that staff encourages participation and that transportation is provided.
- Records progress notes in the clinical record including subjective findings, objective symptoms, observations of behavior, interventions provided to resident and the resident’s responses to the interventions. Audits chart entries written by Recreation Services staff for completeness, accuracy.
- Performs quality assessment and assurance functions, including daily regulatory compliance rounds, observation of activities in progress on units, record reviews and interviews with staff members, residents, families and Administration. Identifies problems in Recreation Services staff performance and institutes corrective action.
- Develops and updates Recreation Services policies and procedures that reflect the philosophy and mission of the facility, professional standards of Activities practice and state federal laws and regulations.
- Communicates with Nursing Home Administrator on daily basis to discuss resident care, personnel and budget issues. Develops staffing plan and recommends to Nursing Home Administrator numbers and types of personnel needed to meet resident needs in compliance with state and federal laws and regulations.
- Ability to participate in the development of the department budget. Provide relevant financial information to Nursing Home Administrator regarding department financial needs and status
MINIMUM EDUCATION REQUIRED:
Requires minimum two (2) years college education with courses in recreation, education, social work, other behavioral sciences or clinical services.
MINIMUM EXPERIENCE REQUIRED:
Two (2) years’ experience in a social or recreational program within the past five years, with one year full-time employment in a patient/resident activities program in a health care setting.
Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.
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As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.
Source : PruittHealth