Accounts Receivable Supervisor - ITW

ITW Fluids NA is a manufacturer of lubricants, cleaning chemicals, and corrosion preventatives formulated to maximize equipment productivity and product quality for customers. We go to market through B2B with a focus on the automotive, aviation, fabricated metal, food processing and machinery manufacturing market segments. Offering a brand portfolio that is well recognized within these industrial channels, our premium products address customer pain points and our direct sales team provides expert, value-added consulting at the customer level. ITW Fluids NA has 4 manufacturing facilities (Olathe, KS, Tucker, GA, Easton, MA and DeWitt, IA) and employs 250+ individuals. ITW Pro Brands includes Olathe, KS, Tucker, GA, and DeWitt, IA. ITW Celeste includes Easton, MA. All of which are ITW Fluids NA. 

Summary:

The A/R Lead will manage the daily operations and strategic objectives of the Company’s accounts receivable cycle through design, implementation, maintenance and management of all accounts receivable business functions and procedures for the Accounts Receivable collection process. The incumbent will report directly to the Accounting Manager.

Essential Duties:

• Oversee customer billing and cash receipts processing.
• Proper recording and application of cash, management of outstanding invoices, and direct interfacing with customers on collection matters and dispute resolution.
• Support Management by providing timely and accurate payment and account standing information.
• Act in accordance with all company policies and procedures.
• Successful in dealing with customer and company personnel at all levels.
• High degree of integrity including ability to successfully deal with sensitive or confidential information.
• Ability to exhibit poise, composure, and confidence when confronting stressful or high-pressure situations.
• Exhibits a strong commitment to dependability and reliability with the ability to gain the confidence and respect of the customer base.
• Hands on, self-starting, disciplined, and detail-oriented individual with ability to work independently in a high-volume environment that requires a work product that is accurate and timely.
• Possess a strong competitive drive to win balanced with the ability to work directly and through others to implement strategies and goals.
• Demonstrated ability to build and manage relationships across varying customer functions and levels.
• Able to be a self-starter, able to self-motivate and work independently. Acts with a sense of urgency to drive results; is goal oriented. Possess an entrepreneurial spirit and willing to take initiative.
• Strong listening and communication skills.
• Able to adapt to changes in the work environment; able to deal with frequent change, delays, or unexpected events.
• Is creative and intuitive.  Able to solve practical problems and deal with a variety of variables in situations where limited standardization exists.
• Be collaborative and able to function in a team environment. Effective interpersonal skills are essential. 
• Ability to define problems, collect data, establish facts, and draw valid conclusions related to the job.
• Be responsible for workspace and any assigned equipment / tools.
• Perform other duties as assigned.

• Bachelor’s degree in finance/accounting or a commensurate level of directly related experience.
• Minimum 3 years work experience in credit/collections with responsibility for direct customer contact.
• Hands on, self-starting, disciplined, and detail-oriented individual with ability to work independently in a high-volume environment that requires a work product that is accurate and timely.
• Demonstrate extensive knowledge and understanding of proper accounting treatment for accounts receivable transactions and activities.
• Must be experienced in and able to demonstrate proficiency with computerized accounts receivable software applications.
• Computer proficiency within Windows based environment.  Experienced in Microsoft Office Suite software (Excel, Word, Power Point, Outlook)

ITW Fluids North America is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.