Accounts Receivable Supervisor at Abbott Laboratories

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

•        Career development with an international company where you can grow the career you dream of .

•         Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

•        An excellent retirement savings plan with high employer contribution

•        Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

•        A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

•        A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We have an immediate opportunity for a Accounts Receivable Supervisor in either our Lake County, Abbott Park, IL or our Columbus, OH location. 

The Supervisor, Accounts Receivable (AR) is responsible for overseeing the AR team and ensuring the efficient management of all accounts receivable functions. This includes Credit, Collections, Invoicing, Cash Application, Dispute Resolution, and Customer Order Release. The Supervisor will interact with internal and external stakeholders to resolve outstanding issues and ensure compliance with company policies.

Key Responsibilities:

Leadership and Team Management:

• Supervise and mentor the AR team, providing guidance and support.
• Train, coach, and handle escalations within the team.
• Work with the Genpact collections team to assist in prioritizations.

Accounts Receivable Management:

• Oversee the management of accounts receivable utilizing multiple systems.
• Monitor receivables daily and contact external customers on delinquent balances.
• Resolve remittance exceptions and review explanations for customer payment differences.
• Verify AR reporting and provide commentary.

Process Improvement and Compliance:

• Continuously improve process design focusing on simplification, standardization, quality improvement, and cost minimization.
• Maintain policies and procedures for AR processes in accordance with GPM guidance.
• Contribute to process improvement reviews and evaluate best practices with global peers.

Performance Monitoring and Reporting:

• Review monthly performance reports and develop performance results for AR processes in the region.
• Provide internal and external audit support as required.
• Assist in the implementation of global standard AR processes to meet the needs of shared services stakeholders.

Required Qualifications:

• Bachelors degree required, Accounting or Finance majors preferred.
• 4+ years of accounts receivable experience, including all aspects of AR management.
• Knowledge and understanding of overall Order to Cash processes.
• Strong ability to interact with internal and external parties at various levels.
• Attention to detail with a propensity for continuous improvement.

Preferred Qualifications:

• SAP ERP experience is a plus.
• Strong Excel skills are preferred.
• Ability to work in the office – not a remote role.

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal

The base pay for this position is $83,000.00 – $166,000.00. In specific locations, the pay range may vary from the range posted.